Apply patient safety science, human factors, and high-reliability principles as VHA Home HealthCare’s permanent full time Client Safety Program Lead.
Reporting to the Director of Quality, this senior healthcare safety leader strengthens VHA’s proactive, evidence-informed approach to preventing harm. The role develops safety frameworks, monitors indicators, leads incident management, and supports sustainable systems-level improvement. Collaboration spans operational leaders, professional practice teams, and other stakeholders across the organization.

Key Responsibilities

Provide expertise in systems thinking, just culture, and psychological safetyMonitor safety trends, risks, opportunities,



and improvement strategiesDevelop and deliver incident management and Client Incident Module educationManage safety indicators, dashboards, and performance reportsSupport ongoing compliance with safety-related accreditation practicesRequirements:
Master’s degree in quality, public health, administration, or equivalentRegulated health professional designation preferredCertified Skilled in Patient Safety or equivalent certificationExperience leading incident reviews and sustainable improvementsStrong data literacy, analysis, communication, and facilitation skillsUse safety science and data-informed leadership to advance client protection, learning, and quality across VHA.

📌 Patient Safety Science Program Lead (Canada)
🏢 Canadian Inclusion
📍 Canada