Why work for the Town of Canmore? For starters, you can take great pride in our organization, its positive work culture and our exceptional team of talented human service professionals who accomplish outstanding work each day for our community. You will have the opportunity to join a team that is professional, fun, dedicated and passionate about social development work, community wellness, and the endless opportunities to support culture and community in our mountain town.

Position Overview: The Program Coordinator is a vital member of the Family Connection Centre (FCC) team, responsible for coordinating and supporting a range of programs that serve children, youth, and families throughout the Bow Valley. Reporting to the FCC Supervisor, this role works collaboratively with Town of Canmore departments and community stakeholders to ensure the effective and responsive delivery of services. In this dynamic position, the Program Coordinator provides front-line reception and client support, offering information and referrals to community resources.

They take initiative in organizing team and community meetings, coordinating and delivering programs and workshops, and managing program registration, data entry and reporting. The role also involves planning and executing events, overseeing the development and distribution of marketing materials, and maintaining consistent communication with partner agencies. Additionally, the Program Coordinator leads special projects and provides mentorship and support to casual FCC staff.

Flexibility, strong organizational skills, and a willingness to step into programming as needed are essential. The position typically works may require weekday, evening, and occasional Saturday shifts. Core Accountabilities:

Program Coordination and Delivery Organize, coordinate, and facilitate programs and community events for children, youth, and families across the Bow Valley

Manage program registration, data entry, and reporting to ensure accurate tracking and communication

Take initiative in identifying program gaps and opportunities to enhance service delivery

Provide flexible support to programming, including occasional evening and weekend shifts as needed Client Support and Community Partnerships Provide front-line reception and client support, offering information and referrals and/or resource navigation support for community resources

Maintain consistent and collaborative communication with partner agencies and interest holders

Participate in team and community meetings to strengthen partnerships and ensure responsive service delivery

Build relationships with Town of Canmore departments to support integrated community programming Administrative Management and Operations Manage program information systems and maintain organized, up-to-date spreadsheets and databases

Demonstrate proficiency in Microsoft Office suite, particularly Excel, to support efficient FCC operations

Prepare clear written reports and documentation related to program outcomes and activities





Handle data entry and administrative tasks that support program effectiveness and compliance Marketing and Communications Oversee the development and distribution of marketing materials that promote FCC programs and services

Communicate program information clearly and professionally through written and verbal channels

Ensure consistent messaging across platforms to reach families and community interest holders Mentorship and Team Leadership Provide mentorship and support to casual FCC staff to ensure quality program delivery

Model excellent customer service, organizational practices, and problem-solving approaches

Create and maintain Casual Staff shift schedules

Contribute to a collaborative and respectful team environment Health and Safety Fulfill worker responsibilities under the Town of Canmore Health & Safety Directive

Participate in the Town's health and safety program, following all safety legislation, policies, and procedures

Perform work safely and protect the health and safety of self and others

Refrain from causing or participating in harassment or violence

Report incidents, injuries, and unsafe or harmful worksites, acts, or conditions Key Competencies Fosters effective collaboration by building strong networks, promoting cooperation across teams and boundaries, and aligning partners and interest holders to achieve shared organizational priorities and outcomes

Actively contributes to team success by reliably participating, sharing expertise, and offering thoughtful insights and perspectives. Adapts to team needs by stepping into roles and responsibilities as required, ensuring collective goals are met and outcomes are achieved

Takes initiative to deliver timely, effective, and appropriate service that meets the needs of clients and interest holders. Anticipates needs, responds proactively, and follows through on commitments to ensure a high standard of service. Demonstrates a respectful, solution-oriented approach, building trust and positive relationships

Applies self-awareness and emotional regulation to remain effective and composed in a variety of situations, recognizing and responding appropriately to the emotions of self and others, fostering positive relationships and a respectful, supportive environment

Exemplifies a strong commitment to continuous learning and professional growth by actively seeking opportunities to build knowledge, skills, and competencies. Reflects on both successes and setbacks to inform future actions, demonstrating adaptability and resilience.



Fosters an environment where both self and others are open and empowered to grow through experience, feedback, and reflection

Demonstrates self-motivation and a proactive approach to work, taking action independently without reliance on external pressure. Consistently seeks opportunities to contribute, solve problems, and improve outcomes

Demonstrates integrity through consistent, competent performance, ethical decision-making, and clear, values-based communication that reflects what is best about the organization Education & Qualifications:

Required Two years of related experience in program coordination, community services, client support, or similar role working with diverse populations

Demonstrated proficiency with Microsoft Office suite, particularly Excel, for data management and reporting

Solid organizational and time management skills with ability to take initiative and manage multiple priorities and deadlines

Excellent written and verbal communication skills for clear client interaction and professional documentation

Ability to work collaboratively with internal teams, community partners, and Town of Canmore departments

Flexibility to work variable schedules, including weekdays, evenings, and occasional Saturday shifts

Current Standard First Aid and CPR Level C

Criminal Record Check clearance, and vulnerable sector check as required by the Town of Canmore

Valid Alberta Class 5 Driver’s License Preferred/Asset Demonstrated computer proficiency and advanced skills in Microsoft Office suite Comfort and experience facilitating programs, workshops, or events for children, youth, and/or families

Knowledge of community resources and referral systems within the Bow Valley region

Experience with program registration systems and database management

Background in marketing, communications, or community outreach

Experience mentoring or supporting casual or front-line staff

Familiarity with Town of Canmore services, programs, and departmental structure

Certification in a relevant field such as social services, recreation programming, or community development Salary &

Benefits: Hourly Rate: $35.85 - $39.35 per hour.

Pay rate will be calculated based on successful candidate’s related work experience and education

This is a temporary full-time position for 12 months

Start date: February 1st, 2027

Personal development & learning opportunities Positive work culture Work-Life Balance Work Schedule: 35 hours work week. Monday to Friday from 8:00 am to 4:30 pm. Flexibility required.

Closing Date for Applications: This posting will remain open until 9:59 pm MDT on November 15th, 2026.

How to Apply: Please click on the "Apply Now" link below and upload your cover letter and resume. To help us learn more about you, in your cover letter please clearly detail the following: Why do you want to work with the Town of Canmore FCC as a Program Coordinator

What does community social development mean for you?

What skills and experience can you bring to enhance our team and community programs?

📌 FCC Program Coordinator - FT Temp (Canmore)
🏢 Town of Canmore
📍 Canmore