Field Service & RMA Technician (Calgary)

Field Service & RMA Technician (Calgary)

06 Nov
|
AGAR CANADA
|
Calgary

06 Nov

AGAR CANADA

Calgary

About AGAR Canada

AGAR Canada Corporation is the Canadian subsidiary of AGAR Corporation, an established provider of process measurement, control and automation solutions for the energy industry. Since 1980, AGAR has developed water cut meters, multiphase flow meters and interface detectors that operators rely on to measure oil, water and gas accurately in production and processing. AGAR serves customers across North America, South America, Europe, Africa, Asia, the Middle East and Australia.

Job Summary

AGAR Canada is seeking a Field Service & RMA Technician to support the repair, calibration and field service of our measurement instruments. The successful candidate will be responsible for RMA repairs, warehouse management, operation of the oil/water calibration loop, and remote technical support for customers enrolled in meter remote connectivity. The position requires a strong background in electronics, sound troubleshooting skills and a commitment to customer service.

Key Responsibilities

- Receive, diagnose, repair and test returned equipment under the RMA (Return Merchandise Authorization) process, and keep repair records up to date.
- Assemble, solder and rework electronic boards, wiring harnesses and instrument assemblies.
- Mechanicals assemble and disassemble of piping systems related to equipment and new projects assigned.
- Operate and maintain the oil/water (OW) flow loop, including performing sensor and meter calibrations, keeping calibration records, and carrying out loop maintenance and repairs.
- Manage warehouse operations: receiving, shipping, inventory counts, stock levels and parts organization.
- Provide remote technical support to customers enrolled in meter remote connectivity,



including troubleshooting connections and data issues.
- Travel to customer sites for installation, commissioning, service and troubleshooting, including out-of-town field service campaigns as required. A company vehicle is provided for out-of-town service visits.
- Support the Project Managers, Operations Manager and Field Service Manager with equipment preparation, testing and documentation.
- Write and maintain service reports, test records and work procedures.
- Follow safety protocols in the shop, warehouse and at customer sites.

Qualifications

- Diploma from SAIT (e.g., Electronics Engineering Technology or Instrumentation Engineering Technology) preferred, or an equivalent technical diploma.
- Valid Class 5 driver's licence and a clean driving record (required).
- Hands-on experience with electronic assembly, soldering and reading schematics.
- Working knowledge of electrical measurements (voltage, current, resistance) and test equipment such as multimeters.
- Proficiency with Windows operating systems and basic networking; familiarity with Linux is an asset.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Authorized to work in Canada without sponsorship.
- Able to lift to 50lb and work outdoors in all weather conditions.

Preferred Skills & Experience

- Experience with process instrumentation, flow meters or calibration in oil and gas.




- Previous RMA, or warehouse/inventory experience.
- Field service or customer-facing technical support experience.
- Safety tickets such as H2S Alive and Standard First Aid (or willingness to obtain).

Key Attributes

- Organized and detail-oriented, with accurate record keeping.
- Self-directed and reliable when working independently in the field.
- Effective communicator with customers and internal teams.
- Able to adapt to changing priorities and travel requirements.

Why Join Us? AGAR Canada offers the chance to join an experienced engineering team supporting critical measurement systems in the oil and gas industry. The successful candidate will work with established instrumentation and emerging remote-connectivity technology, and will develop expertise in repair, calibration and field service.

Job Details

Additional pay: Field Bonus

Schedule: Monday to Friday; weekends and overtime as needed for field service

Education: Diploma (preferred)

Licence/Certification: Class 5 driver's licence (required)

Willingness to travel: 40% (required)

Language: English (required)

Application deadline: November 30, 2026

Expected start date: January 18, 2027

Pay: $23.00-$28.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Wellness program

Education:
- AEC / DEP or Skilled Trade Certificate (preferred)

Language:
- English (required)

Licence/Certification:
- Driving Licence (required)

Willingness to travel:
- 50% (preferred)

Work Location: In person

📌 Field Service & RMA Technician (Calgary)
🏢 AGAR CANADA
📍 Calgary

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