06 Nov
|
Foodtastic
|
Canada
Founded in 2016, Foodtastic is already one of the largest restaurant companies in Canada. We have increased system sales in the last five years from less than $50mm to over $1B. Founded in 2016, Foodtastic is already one of the largest restaurant companies in Canada. We have increased system sales in the last five years from less than $50mm to over $1B. We are passionate about building our franchisee partnerships and providing our guests with a memorable dining experience. Regional Operations Manager
- BC
- AB
- SK Reporting to the Director of Operations, the Regional Operations Manager acts as the Restaurant’s primary point of contact and is responsible to partner with Managers and Franchisees to develop and facilitate the required capabilities to deliver results within their assigned restaurants.
The Regional Operations Manager will perform audits and inspections to ensure adherence to brand standards and develops action plans in partnership with the Manager or Franchisees to improve operational performance. The ROM is accountable for key financial and performance measures within his/her region, including sales, performance, guest experience scores, Food Safety and Associate engagement.
Establish and build a trusting relationship with Managers or Franchisees by conducting valuable, purpose driven Restaurant visits with operational intensity to improve business.
Key areas of focus include measuring the brand standards, a full review of Front of the House, Back of the House, Safety and Security, employee relations and Food Safety.share the results with the Managers and FranchiseesCoach and teach the Managers and Franchisees solutions to identified gaps (hourly training tools,
etc.,)Liaise between Managers and Franchisees and brand leadership team to ensure issues that have been identified that are negatively impacting Guest Experience metrics arePrepare for audits by being knowledgeable about the restaurants financial performance, results from previous Restaurant audits, in play action plan progress etc., metrics, past food safety results. Lead all areas of new Restaurant openings and assist in ensuring new restaurants reach their business goals.
Coach and develop employees to deliver Guest Experiences and on their individual development plans for corporate locations.
Ensure that the region is fully staffed with the right people by adhering to approved selection process, developing and retaining outstanding Associates and maintaining a pipeline of candidates ready to fill vacancies.
Establish clear business goals and financial targets with Manager and FranchiseesSuggest operational improvements that drive same Restaurant sales or reduce costsIdentify opportunities and best practices to improve profitability of restaurantsConduct quarterly business update for region.
Food/Safety Ensure effective implementation and compliance of the Food Safety Programs.
Geographic – multi units across large territory will require travel.
Building robust and cohesive relationships with Restaurants Support Centre and Field teams.5 years of experience in Multi-Unit Franchise RestaurantMust reside in the greater Vancouver area and be able to travel to AB & SKExperience in Operations consideredMAPAQ Certification in Food Hygiene and SafetyStrategic thinkingResults orientedStrong communication skills.
Effective conflict management skills.
Strong teamwork skillsAble to significantly travel for store visits as neededValid driver’s license and access to a reliable vehicle #
📌 Area Manager, Store Operations (Canada)
🏢 Foodtastic
📍 Canada