Provides clear and concise direction on a regular basis to Field Engineering supervisors and teams across multiple locations.
Identifies recurring trends, difficult-to-resolve problems and potential issues concurrent with new system releases or hardware / software upgrades.
Ensures provision of end-to-end support to address identified and potential issues.
Resolves key issues raised by supervisors and teams, referring the most significant and complex to technical colleagues or more senior management.
Together with Client Services & Support colleagues, monitors hardware, software and equipment availability to identify gaps, concerns and other issues with potential business impact.
Manages procurement-related activity to ensure on time delivery and response to client requirements.
Acts as liaison between clients, end-users and technical teams.
Assists supervisors and team members in the determination of appropriate process, policies or procedures.
Provides clear and concise direction on a regular basis to Field Engineering supervisors and teams across multiple locations.
Identifies recurring trends, difficult-to-resolve problems and potential issues concurrent with new system releases or hardware / software upgrades.
Ensures provision of end-to-end support to address identified and potential issues.
Resolves key issues raised by supervisors and teams, referring the most significant and complex to technical colleagues or more senior management.
Together with Client Services & Support colleagues, monitors hardware,



software and equipment availability to identify gaps, concerns and other issues with potential business impact.
Manages procurement-related activity to ensure on time delivery and response to client requirements.
Acts as liaison between clients, end-users and technical teams.
Assists supervisors and team members in the determination of appropriate process, policies or procedures.
BA/BS degree and 4-6 years' relevant experience OR equivalent combination of education and relevant experience 0-2 years' leadership experienceMUST BE IN WEST COAST TIME ZONEThis role may require access to export-controlled commodities and technology. S. export control regulations, applicant should be eligible for any required authorizations from the U.
Unisys is proud to be an equal chance employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at globalrecruiting@unisys.

📌 Client service manager support (Canada)
🏢 Unisys
📍 Canada