The global population is aging, and the need for home care is growing each year. Unfortunately, at a time when care is needed more than ever, the home care industry is facing a crisis – a shortage of care workers.
When caregivers feel valued, recognized, and financially secure, they stay longer, deliver better care, and strengthen our communities.
Caribou is building the engagement infrastructure for the home care workforce and the agentic layer for home care operations. Our platform interfaces with office staff and front-line caregivers to facilitate meaningful recognition, stronger relationships, and operational efficiency.
Caribou was recently recognized as one of The Globe and Mail's Top Growing Companies – #4 in technology – and we're just getting started. Join us as we transform how care organizations recognize and retain the people who make care possible.
We're looking for an experienced, hands-on Senior Product Manager who can hit the ground running, take ownership of complex problems, and turn ideas into impactful products.
We want a builder with strong product instincts, a bias for action, and a proven track record of shipping products that deliver measurable value to users and the business.
Own the full product lifecycle, from discovery and prioritization through development, launch, measurement, and iteration.
Work closely with Engineering, Design, Customer Success, and Leadership to shape solutions, navigate trade-offs, and deliver meaningful outcomes.
Engage directly with customers and end users to understand their challenges, validate assumptions,



and uncover opportunities.
Use qualitative insights and quantitative data to inform decisions, measure success, and continuously improve products.
Balance long-term product thinking with the practical realities of shipping quickly and delivering incremental value.
Occasionally travel to the U.
You know how to move from strategy to delivery without getting stuck in endless planning.
Strong technical fluency and the ability to collaborate closely with Engineering to understand constraints, evaluate trade-offs, and shape practical solutions.
A customer-centric approach grounded in genuine curiosity, empathy, and a desire to solve meaningful problems.
Comfort using data to guide prioritization, evaluate product performance, and demonstrate measurable impact.
Strong communication and stakeholder management skills, with the ability to influence across technical and non-technical teams.
Experience building where both the customer and end-user experience matterExperience building products with high-frequency end-user engagement, such as workforce technology, HR tech, consumer/mobile applications, or gamingExperience with loyalty, rewards,



or recognition productsExperience in home care, healthcare, or workforce technologyGood to know This is a full-time role open to candidates based in Toronto or MontrealWe work remotely, with opportunities to come together in person for company retreats, team events, and customer meetings throughout the yearWhy this role is exciting We have a highly engaged community of caregivers and customers, giving you a continuous feedback loop to understand what's working, what isn't, and what we should build next.
Your work can help make caregivers' jobs easier, improve their experience at work, and ultimately contribute to better care.
Join us at an exciting stage of growth. Help solve one of society's most important challenges
- the caregiver shortage.
Caribou is a Top 10 Fast-Growing Technology Company in Canada (The Globe and Mail 2026).
The team primarily operates out of Toronto with one day a week in-office. Options to work remotely
- we just care about getting the best work done.
Market-competitive salary, stock options, healthcare benefits and summer half-days.
Like many companies today, we use AI note-taking tools to help capture conversations accurately, and some interviews may be recorded for training or review purposes. We believe in providing equal opportunity employment regardless of race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, and conviction.

📌 Chef de Produit Développement Senior (Canada)
🏢 Caribou
📍 Canada