Contract (6 to 9 months) Toronto, ON (Hybrid), with occasional travel to the US Pharmaceutical Manufacturing About the OpportunityOur client is a leading Canadian-headquartered pharmaceutical manufacturer with thousands of employees and products in more than 75 countries. They’re in Phase 2 of a large-scale revenue management system implementation across their Canadian and US operations. This Business Analyst / Project Manager will act for the business through to go-live. You’ll map current and future state processes, build SOPs, prepare teams for testing, and lead training and change management. The Canadian business is where most of the change will happen. You’ll report to finance leadership and work closely with the IT and vendor implementation teams. Teams are delivering this project on top of their day jobs. Build SOPs for the business by tailoring the vendor’s standard templates Coordinate business teams across Canada and the US to get ready for testing, using the test scripts, tools, videos and templates provided Facilitate testing across multiple teams and locations,
and support execution as needed Plan and deliver end-user training across Finance, Commercial Finance (contracts, rebates, pricing) and IT Lead change management and communications, with a focus on adoption in the Canadian business Act as the business lead with IT and the vendor implementation team through go-live and into hypercare (June) Travel to US locations in Florida a few times during the engagement Business Analyst or Project Manager experience on large-scale system implementations, working on the business side Hands‑on experience coordinating user acceptance testing across multiple teams or locations Robust change management, training and communication skills Credibility with senior stakeholders, plus willingness to do hands‑on, detailed work Able to travel to the US occasionally Background in pharmaceutical, life sciences or medtech Experience working across Canadian and US business units