At Execulink, you'll join a team of talented individuals who feel like family and support your growth and career goals. While enhancing life at home, work and play, we continue to grow our team with innovative individuals who are as excited about creating an awesome experience for our customers as we are If you're the kind of leader who likes rolling up your sleeves, solving problems, and helping people succeed, this is an exciting opportunity to join a team that keeps communities connected. In this role, you'll lead and support an Installation & Repair team working across fibre, wireless coax, copper, and CLEC networks — balancing hands‑on technical work with people leadership, coaching, and service excellence. You'll have the opportunity to influence performance, improve processes, develop training, and contribute to the ongoing evolution of installation and repair practices. Permanent, Full time Monday to Friday, 8:00am-4:30pm Ability to work evenings and weekends as required to participate in leadership, business development and supervisory activities Assisting customers, team members, stakeholders, and contractors in the installation and repair of fibre, wireless coax, copper and CLEC networks Travelling to customer premises to conduct surveys for Quality Assurance and the execution of the department's implementation strategy Supervising and participating in the day-to-day functioning of an Implementation and Repair team while helping to build a progressive brand in our independent telephone, FTTH, and CLEC communities Demonstrating effective leadership by empowering performance, giving constructive one on one coaching,



developing and participating in building a team atmosphere through positive interactions Preparing and educating team members on policies and procedures, SOPs Creating an internal training program, which will ensure consistency in team members' skills and implementation procedures Driving individual KPI performance objectives for the team, with a focus on quality and safety Completing performance reviews twice per year for assigned team members Approving team timesheets and vacation requests ensuring appropriate scheduling needs are maintained Conducting research and review of technological tools and making proactive recommendations for improvements required for continued excellence in installation practices Assisting the Manager, Installation & Repair in preparation of the annual departmental operating and capex budget by identifying tactical and strategic financial needs Brainstorming with team members to identify current and changing process demands and concerns to be relayed to management team as well as internal departments Supervising the installation of inside cabling and connection to the distribution network Inspecting cables within the copper, coax and fibre network Overseeing maintenance requests from technicians Operating construction equipment to install, splice,



and test telecommunication services Together with the Installation & Repair Manager, set KPIs, consistently monitor and provide formal as well as informal feedback to the team Develop and execute individual coaching plans including regularly scheduled 1:1s Conduct Performance Reviews, and Employee Performance Improvement Plan (EPIP) meetings Document performance, attendance or behavioural issues; ensuring timely appropriate resolution to the concern up to and including termination as guided by Management and HR Approval of timesheets/vacation/time off requests Installation & Repair Technicians and/or Installation & Repair Specialists Excellent leadership skills with proven coaching and mentoring capabilities Excellent computer skills using Microsoft Office Suite Must have strong interpersonal skills and the ability to interact positively with a broad spectrum of our community Will be required to work outside of core business hours as demanded by the needs of the business Travel to other offices Internal growth and learning opportunities Competitive starting rates

About Us
At Execulink Telecom, the largest locally owned independent telecom company in Southwestern Ontario, our only goal is to enhance your lifestyle at home, work, and play. When you join Execulink, you're joining a team that's focused on not only providing an AWESOME experience to our customers, but to our employees as well. Visit our company website at Careers | Execulink Telecom Execulink Telecom is an equal opportunity employer that recognizes that a diverse workforce enhances our company culture and drives our success.

📌 Installations and Maintenance Manager (Canada)
🏢 Execulink Telecom
📍 Canada