Shape insurance operations at PPI, an independent subsidiary of iA Financial, through workflow leadership, service standards, and advisor-focused support. Alberta travel is required.
This Manager, Business Operations leads Current Business, Policy Service, and Office Coordination teams across Alberta. The work combines insurance distribution knowledge with performance management, reporting, audits, and process improvement. You will partner with Sales leadership, support consistent regional practices, and help employees navigate evolving priorities and operational updates.

Key Responsibilities





Provide leadership for regional workflow and service deliveryPartner with Sales leadership on advisor concerns and prioritiesImplement controls and feedback mechanisms for performance monitoringConduct monthly operational audits and identify improvement opportunitiesLead employees through changing processes and business prioritiesRequirements:
10+ years in insurance with life insurance administration knowledgeUnderstanding of insurance distribution and marketing or sales environmentsExperience hiring, coaching, and developing employeesAbility to manage competing priorities and tight deadlinesProfessional discretion, integrity, and confidentiality handlingPPI seeks an insurance operations leader who strengthens service consistency, advisor collaboration, employee development, and operational accuracy.

📌 Insurance Operations Manager Ppi (Canada)
🏢 iA Financial Group (Industrial Alliance)
📍 Canada