Guide overnight pharmacy operations at 100 East Beaver Creek Road with quality monitoring, team support, and continuous improvement responsibilities.

This Technical Lead role supports daily production workflows at Shoppers Drug Mart and acts as a liaison among frontline staff, leadership, and vendors. You will identify process enhancements, review OEE and machine performance, support quality initiatives, and help maintain operational continuity. The regular overnight schedule runs Sunday through Thursday from 10pm to 6am.

Key Responsibilities:

- Lead frontline support for workflow and task concerns
- Conduct quality checks and implement quality initiatives
- Analyze performance data and identify process losses
- Implement process enhancements supporting service excellence




- Monitor automation impacts and pursue sustainable resolutions

Requirements:

- Proven leadership and team collaboration skills
- Effective verbal, written, and interpersonal communication
- Creative problem-solving and sound decision-making capabilities
- Excellent organization and time management under pressure
- Flexibility for shifts, weekends, and statutory holidays

Use operational leadership, quality analysis, and cooperative problem-solving to support Shoppers Drug Mart pharmacy production overnight.

📌 Overnight Pharmacy Operations Lead (Canada)
🏢 Loblaw
📍 Canada