Support customers remotely as a Website Success Specialist at Leap Tools, using CMS expertise, communication, and creative problem-solving.
You will help Roomvo customers create effective websites through Leap Tools’ CMS platform. As a product expert, you will recommend tailored solutions, provide hands-on training, and guide clients through platform updates. Your customer conversations will also inform product improvements and web-team processes.
Key Responsibilities:
- Help customers create websites through the CMS platform
- Recommend solutions that strengthen customers’ digital potential
- Demonstrate Roomvo tools supporting daily customer operations
- Deliver custom demos and strategic consultations
- Provide training through email and phone
Requirements:
- Customer-facing experience in retail, hospitality, or technology
- Solid written and verbal communication skills
- Creative problem-solving and critical-thinking abilities
- Experience with web-building platforms such as Wix or WordPress
- Basic understanding of SEO best practices
Bring customer relationships, CMS experience, and organized communication to Leap Tools’ remote-first Roomvo team.