About Sweat Zero

Sweat Zero is a modern wellness studio offering self-guided recovery experiences including contrast therapy featuring infrared or traditional sauna paired with cold plunge, and red-light therapy.

Our mission is to help people feel better, faster — through simple, effective, and accessible recovery therapies. Each session is designed for relaxation, restoration, and resilience, offered in individual suites or private group settings. We are looking for an energetic and sales-driven Studio Experience Specialist to join our growing team.

The Opportunity: Sales & Client Experience

This role is heavily focused on membership sales, client education, and building lasting client relationships. As the first point of contact for guests, you will guide clients through their recovery experience while confidently communicating the value of Sweat Zero memberships and services.

The ideal candidate thrives in a sales-focused environment, enjoys connecting with people, and is motivated by meeting and exceeding monthly membership targets. This position combines sales performance, client service, and daily studio operations.

What You’ll Do: Sales & Membership Growth

Drive membership and package sales through confident conversations and client education

Meet and exceed individual and studio monthly sales targets

Educate clients on the benefits of contrast therapy, red-light therapy, and recovery routines

Convert first-time visitors into long-term members

Follow up with leads and new clients to support membership conversion

Stay informed on promotions, services, and studio offerings to maximize sales opportunities

Client Experience

Welcome clients and create a professional, calm,



and welcoming studio environment

Clearly explain how to safely and effectively use the sauna, cold plunge, and red-light therapy experience

Guide clients through their experience and answer questions about services and wellness benefits

Ensure every client receives a consistent, high-quality experience

Studio Operations

Manage bookings, client profiles, and payments using Zenoti

Prepare and reset private suites between sessions, including cleaning and sanitation of sauna and shower areas

Ensure the studio remains clean, organized, and welcoming at all times

Assist with opening and closing procedures

What You Bring

2+ years of sales or customer-facing experience, ideally in wellness, fitness, hospitality, or membership-based businesses

Proven ability to sell memberships or recurring services and meet sales targets

Strong communication skills and confidence speaking with clients about services and benefits

Comfort working with booking and POS systems A positive, proactive attitude and robust attention to detail

Passion for wellness and helping people feel their best

Availability to work evenings, weekends, and holidays as needed

Why Join Sweat Zero

Competitive hourly rate plus commission and performance incentives

Complimentary Sweat Zero sessions and employee wellness perks

Supportive and collaborative team culture

Opportunities for growth within a rapidly expanding Canadian wellness brand

Be part of redefining recovery and contrast therapy in your community

Job Types: Full-time, Part-time

Work Location: In person

Job Types: Full-time, Part-time, Permanent, Fixed term contract

Work Location: In person

Work Location: In person

📌 Front Desk and Client Experience Associate (Toronto)
🏢 Sweat Zero
📍 Toronto