Janeapp experience is mandatory for this position.

Clementine Clinic is a multidisciplinary clinic providing Naturopathic and Acupuncture services in a collaborative team setting. We are seeking a friendly, energetic and hard-working receptionist to join our administrative team. Candidate must excel as both a team player and a leader in the workplace and must display a strong sense of accountability and initiative taking.

Responsibilities:

- Provide excellent receptionist services while maintaining a welcoming and tidy environment for our clients.
- Uphold high standards of professionalism, ethics, and confidentiality in all interactions with clients and colleagues.
- Maintain clinic records and billing information accurately with care and attention to detail.
- Collaborate with colleagues and practitioners within to ensure high quality patient care and customer service for all clients.

Duties:

- Greet and assist patients at the front desk.
- Answer, screen and transfer incoming phone calls and emails.
- Schedule and coordinate patient bookings via "Booking with Jane."
- Process payments and submissions to Third Party insurers and patients.
- Open and/or close the clinic.
- Weekly Meeting attendance
- Maintain accurate clinic and patient records via filing,



photocopying, transcribing and faxing.
- Maintain levels of clinic supplies and tidy the clinic at opening and closing.
- Support the Practitioners as needed.
- Support Clinic manager with additional duties as assigned.

Qualities:

- Excellent communication and interpersonal skills
- Resourcefulness
- Accountable and takes initiative
- Independent and team player
- Compassionate and empathetic
- Detail oriented
- Quick learner and adaptive

Qualifications:

- Customer service experience is mandatory and experience in the medical/healthcare sector an asset
- Secondary School (preferred)
- Experience working with Mailchimp, and social media sites is an asset
- 2+ years of reception experience (preferred)
- Experience using Jane App EMR is MANDATORY
- Experience in Microsoft Suite, Windows OS, and Google Workspace Apps

When You Will Work: The hours for this role are Part-Time, 15-25 hours per week - Shifts will be Monday 9-5, Tuesday 10-6 and Wednesdays 10-1, with opportunity to take on shifts 9-5 Thursday/Fridays if needed.

Pay: $18.25-$23.00 per hour

Expected hours: 15.0 – 25.0 per week

Work Location: In person

📌 Front Desk Receptionist with JaneApp experience (Vancouver)
🏢 Clementine Natural Health Clinic
📍 Vancouver