Benefits: Medical benefits available after 3 months of employment
Position Overview
We are seeking a reliable, organized, and professional Medical Office Assistant (MOA) to join our busy family practice in Bedford. The ideal candidate is compassionate, detail-oriented, and able to work efficiently in a fast-paced healthcare environment while providing excellent patient service.
The successful candidate will play an key role in supporting the daily operations of the clinic and ensuring a positive experience for both patients and healthcare providers.
Key Responsibilities
- Schedule, coordinate, and manage patient appointments using the MedAccess EMR system.
- Register patients and process billing, including MSI and private-pay services.
- Maintain efficient patient flow and ensure exam rooms are clean, organized, and properly stocked.
- Follow up on test results and monitor pending patient charts.
- Maintain accurate patient records and complete documentation as required.
- Uphold strict patient confidentiality and privacy standards.
- Monitor and maintain clinic supplies and inventory.
- Complete forms and administrative tasks as directed by the Clinic Director.
- Follow established clinic policies and procedures to maintain operational standards.
- Work collaboratively with physicians and administrative staff to support daily clinic operations.
- Manage competing priorities while maintaining a professional and courteous approach.
- Demonstrate reliability, flexibility, and a willingness to assist with assigned duties and responsibilities.
Qualifications & Skills
- Preferred: Completion of a recognized Medical Office Assistant or Medical Receptionist program, or equivalent experience.
- Asset: 1–3 years of experience working in a family practice or medical clinic.
- Asset: Experience with MedAccess EMR and medical billing (MSI and private-pay).
- Preferred: Experience working in a busy, high-volume medical office.
- Strong organizational, multitasking, and time-management skills.
- Excellent communication and telephone etiquette.
- Strong attention to detail and accurate data-entry skills.
- Proficiency in Microsoft Word and Excel is an asset.
- Ability to work independently while contributing positively to a team environment.
- Required: Must be a resident of Nova Scotia.
Join Our Team! If you are dependable, patient-focused, and enjoy working in a busy medical office, we would love to hear from you!
We offer a supportive team environment and an opportunity to be part of a healthcare practice that is committed to providing quality patient care.
Job Type: Full-time
Pay: $18.00-$20.00 per hour
Benefits
- Dental care
- Extended health care
- On-site parking
- Paid time off
Education:
- Secondary School (preferred)
Experience:
- Medical office: 1 year (required)
Work Location: In person
📌 FULL TIME - Family Practice Medical Office Assistant (Bedford) (Halifax Regional Municipality)
🏢 The Family Focus
📍 Halifax Regional Municipality
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