Company Description hyperNC Solutions is the Canadian dealer for OPEN MIND Technologies AG, offering advanced CAM hyperMILL®. These tools enable complete machining with a standardized user interface, ensuring integrated processes, reduced machining times, and enhanced reliability. hyperMILL® supports diverse strategies like 2.5D, 3D, 5-axis milling/mill-turning, as well as high-speed and high-performance cutting, providing maximum efficiency. hyperNC Solutions focuses on delivering machining solutions, technical support, and sales to meet customer needs. Role Description We are seeking a Technical Consultant for a full time, remote role. In this position, you will provide technical expertise on hyperMILL® solutions to customers. Daily responsibilities include consulting with clients to assess needs, providing technical support and troubleshooting solutions, conducting product demonstrations, and engaging in pre-sales and post-sales activities.
You will collaborate with clients to ensure optimal utilization of our solutions, deliver training and guidance, and stay updated on product developments to assist customers effectively. Qualifications
• Strong analytical skills for evaluating client requirements and providing tailored solutions
• Experience in consulting and delivering expert advice on technical products
• Proficiency in providing technical support and troubleshooting complex technical issues
• Skilled in sales activities, including product demonstrations and client relationship management
• Excellent written and verbal communication skills
• Self-motivated with the ability to work independently in a remote work environment
• Familiarity with CAM software, machining processes