Lead daily retail operations as an Assistant Store Manager, using staff supervision and customer service skills across scheduled shifts.
Reporting to the Store Manager, you will support store operations, staff direction, customer satisfaction, product quality, maintenance, and compliance. The position includes supervising associates, coordinating information across departments, and supporting personnel management when requested. You will also help maintain established store standards and address customer concerns.
Key Responsibilities:
- Supervise and facilitate daily store operations
- Oversee Store Manager responsibilities during absences
- Direct, guide, and instruct store associates
- Assist with staffing schedules when requested
- Handle complaints and escalate concerns appropriately
Requirements:
- Valid SellSafe Certification required
- Three years of retail work experience required
- Two years of retail supervisory experience required
- Robust customer service and troubleshooting skills
- Ability to work any shift, including nights and weekends
Support retail leadership through staff supervision, customer service, scheduling, and daily operational oversight in this management role.