Lead retail operations at Reitmans in Hazeldean Mall, using team coaching and customer service skills in a full-time permanent position.
Reporting to the Store Manager, the Assistant Store Manager supports daily operations and motivates the team. You will monitor KPIs, strengthen customer experiences, and contribute to store performance. The position also covers hiring, training, inventory, merchandising, scheduling, and omnichannel initiatives.
Key Responsibilities:
- Coach team members on the sales floor
- Prioritize customer satisfaction and service standards
- Monitor KPIs and recommend performance actions
- Support hiring, onboarding, training, and succession planning
- Manage inventory, merchandising, scheduling, and floor coverage
Requirements:
- Two or more years managing or supervising retail teams
- Proven ability to lead teams toward objectives
- Robust organization, planning, and prioritization skills
- Proficiency in POS, ERP, ATS, and Microsoft Office
- High school diploma and flexible evening availability
Bring retail leadership, fashion knowledge, and customer-focused execution to Assistant Store Manager responsibilities at Reitmans Hazeldean Mall.