The Digital Asset Risk & Compliance team is looking for a Director, Operational Risk & Controls to help build and operate Mastercard’s Second Line operational risk and control capabilities for digital assets The role will establish a consistent approach to identifying, assessing, monitoring and reporting operational risks across Mastercard’s digital asset strategy, products and operations. The Director will partner with the First Line to establish and maintain effective controls, risk and control self-assessments, control testing and monitoring in line with Mastercard policies and standards The Director will also support BVNK’s integration into Mastercard by aligning operational risk frameworks, controls, governance and reporting while preserving the ability of the business to grow and innovate

Build and operate the operational risk and controls capability for Digital Assets and BVNK

Partner with the First Line to identify material operational risks and establish effective controls, monitoring, and escalation

Lead risk assessments, RCSAs, control reviews, and issue management across digital asset products, operations, technology, and third-party providers

Assess control effectiveness and identify emerging risks, control weaknesses, and opportunities for improvement

Integrate operational risk considerations into strategy, product development, operating model decisions, and business growth

Establish governance and reporting that provides management with a clear view of risks, controls, issues, and required actions

Partner across Product, Technology, Operations, Finance, Compliance, Security,



and Risk to support responsible growth

Provide independent challenge while helping the business develop practical and scalable solutions

Promote a strong risk and control culture across Mastercard and BVNK

Build the long-term operational risk and controls capability for Digital Assets as part of BVNK’s integration into Mastercard

Assess current-state practices and identify priority enhancements based on business growth, risk profile, and regulatory expectations

Align governance, RCSAs, control monitoring, testing, issue management, and reporting with Mastercard standards

Drive simplification, scalability, and automation of operational risk and control activities

Comfortable operating in ambiguity, building new capabilities, and driving executionExperience partnering across business, product, operations, technology, and risk functionsStrong stakeholder management and ability to influence without direct authorityAbility to identify material risks, assess control effectiveness, and drive practical improvementsAbility to simplify complex issues and translate them into transparent actions, decisions, and reportingDemonstrated ability to build and enhance risk and control frameworks, including risk assessments, controls, testing, monitoring, and issue managementStrong understanding of Second Line oversight, independent challenge, governance, and risk appetiteExperience in Operational Risk, Controls, Audit, Compliance, Risk Management, or a related disciplineInterest in digital assets, payments, fintech, and emerging financial technologies #

📌 Head of Risk Management & Audit (Toronto)
🏢 Mastercard
📍 Toronto