Lead Lids retail performance through sales expertise and customer service while supporting store operations and team engagement in an assistant management capacity.

As Assistant Store Manager, you support the Store Manager across people, training, customer experience, operations, and inventory. You act as manager on duty when needed, guide associates through Lids Training Programs, and help deliver licensed sports headwear and apparel experiences. You also support selling strategies, merchandising, cash handling, technology maintenance, and store standards.

Key Responsibilities:

- Act as manager on duty during Store Manager absences
- Manage associates through training, goals, and follow-up
- Resolve customer complaints and urgent escalations




- Execute selling strategies, promotions, and visual guidelines
- Open, close, and maintain accurate store operations

Requirements:

- Ability to produce sales results while minimizing loss
- Strong skilled verbal communication and interpersonal skills
- Ability to work unsupervised when required
- Ability to stand constantly and walk frequently during shifts
- Ability to occasionally lift up to 50 pounds

Support Lids store leadership with sales execution, associate training, customer service, and dependable operational oversight.

📌 Lids Assistant Store Manager (Quebec City)
🏢 Lids
📍 Quebec City