Manage insurance claims by telephone in North Bay, using investigation and customer service skills with Optimum Insurance's Claims team. Support policyholders from notification through resolution.

As a Telephone Adjuster, you will report to the Assistant Vice President, Claims, and manage claims through resolution. The position includes reviewing coverage, assessing losses, negotiating settlements, and communicating with policyholders. You will also maintain claim files while developing your claims career.

Key Responsibilities:

- Investigate and manage claims submitted by policyholders
- Review coverage and determine claim eligibility
- Gather information to assess and resolve claims
- Negotiate settlements within established authority levels
- Provide timely, empathetic customer service throughout claims

Requirements:

- College diploma or university degree
- Knowledge of Property and Casualty insurance
- Robust communication and interpersonal skills
- Analytical, organizational, and problem-solving abilities
- Microsoft Word and Excel proficiency

Apply your claims investigation, coverage assessment, and communication skills as a Telephone Adjuster supporting Optimum policyholders in North Bay.

📌 Telephone Claims Adjuster North Bay
🏢 Optimum General Insurance
📍 North Bay