Serve BMO customers with personalized financial guidance, banking transactions, and digital support while helping deliver a seamless branch experience.

As a Customer Service Representative, you will identify needs, provide advice on financial solutions, and support everyday banking and credit card conversations. You will collaborate with branch colleagues and BMO partners through multiple channels to meet customer needs and business objectives.

Key Responsibilities:

- Welcome customers and handle banking transactions and inquiries
- Identify needs and refer customers to BMO colleagues
- Explain digital and self-serve banking options
- Review profiles and discuss everyday banking and credit cards




- Escalate complex situations and support branch operations

Requirements:

- No prior experience necessary; related post-secondary education desirable
- Knowledge of personal, commercial, and partner offers
- Confidence using tablets, smartphones, online tools, and applications
- Robust interpersonal, listening, problem-solving, and communication skills
- Readiness to collaborate across different team capacities

Bring customer care, financial guidance, transaction accuracy, and digital confidence to BMO's personal banking service experience.

📌 BMO Personal Banking Representative (Angling Lake)
🏢 BMO
📍 Angling Lake