Coordinate commercial HVAC service dispatch for HTS Engineering Ltd. using solid computer, communication, and problem-solving skills.

As a Service Coordinator, you will dispatch technicians, work orders, trips, and incoming service requests. The contract role requires at least one year of dispatch experience, customer service commitment, and confident use of computer systems. You will support technicians with parts, purchase orders, job information, site contacts, and reports while managing multiple priorities independently and collaboratively.

Key Responsibilities:

- Dispatch technicians through HTS software and web-based programs
- Dispatch daily work orders and follow up missing information
- Attach documents to technician trips and service requests
- Coordinate parts, locations,



orders, and estimated arrival information
- Maintain dispatch dashboards and enter technician time entries

Requirements:

- Minimum one year of dispatch experience
- Strong computer skills for daily coordination
- High commitment to customer service
- Excellent problem-solving, interpersonal, and communication skills
- Ability to manage multiple priorities independently and collaboratively

Support HTS Engineering's commercial HVAC service operations through technician dispatch, parts coordination, and responsive customer service.

📌 HVAC Service Dispatch Coordinator (Vaughan)
🏢 HTS Engineering - Heat Transfer Solutions
📍 Vaughan