Apply hospitality sales and reservations expertise at Mike Wiegele Helicopter Skiing, serving guests through calls, email, and in-person communication.

As a full time, year round Reservations Coordinator, you will handle guest inquiries, bookings, requests, payments, and follow-up. Reporting to the Sales & Guest Relations Manager, you will maintain accurate reservation details and guest records. The position also supports weekly reports, communication flow, rebookings, and customer care.

Candidates need three to five years of customer service, reservations, and sales experience. Robust hospitality knowledge, professional telephone and email communication, and effective sales closing skills are required. Resort booking software, customer relationship management software, Microsoft Teams, and Excel are part of the stated technical requirements.

Key Responsibilities

- Serve guests through telephone, email, and in-person communication




- Provide product and service information to potential guests
- Enter guest data and update profiles with special requests
- Apply discounts, post payments, and prepare cash out reports
- Follow up on credits, departures, inquiries, and rebooking opportunities

Requirements:
- Three to five years of relevant customer service, reservations, and sales experience
- Demonstrated sales practices and exceptional customer service skills
- Ability to close sales through incoming and outgoing calls
- Ability to communicate effectively verbally and in writing
- Knowledge of ski industry practices and hospitality operations

Use sales judgment, reservation systems, and thoughtful follow-up to support guests and bookings throughout the year.

📌 Hospitality Reservations Sales Coordinator (Blue River)
🏢 Mike Wiegele Helicopter Skiing
📍 Blue River