As a Host/Hostess, welcome guests, coordinate seating, and support a smooth, hospitable dining experience. You’ll help guests feel cared for from arrival through their transition to service, while keeping the front-of-house team informed and prepared.
Responsibilities
- Greet guests warmly, manage reservations and waitlists, and provide clear updates about seating.
- Coordinate table assignments and communicate guest needs, timing, and special requests to colleagues.
- Answer incoming calls with professional phone etiquette and respond to questions about dining arrangements.
- Support serving and food service operations as needed, maintain an organized reception area, and use POS or Micros POS systems to assist with guest transactions.
- Your impact:
Thoughtful coordination helps guests enjoy a welcoming visit and enables colleagues to deliver timely service.
Skills Required: Transparent communication, customer service, guest services, hospitality, phone etiquette, and confidence coordinating with a team are essential to welcoming guests and supporting service. Preferred: Food service experience, serving, restaurant experience, hotel experience, and familiarity with POS or Micros POS are useful strengths for adapting to guest needs and helping front-of-house operations run smoothly.