Are you passionate about driving continuous improvement, solving complex problems, and strengthening organizational performance? Can you see yourself leading incident investigations, analyzing performance trends, and implementing corrective actions that enhance safety, compliance, and operational excellence across the Whiteshell Laboratories Restoration Project? If you answered yes, as the

Performance Assurance Specialist,

you would play a key role in improving performance assurance programs, promoting Human Performance principles, and translating lessons learned are translated into meaningful organizational improvements. What you will be doing

Conducting performance assurance activities with a strong focus on public, employee, and environmental safety. Supporting and facilitating Rapid Learning Morning Calls and associated performance improvement activities. Coordinating and facilitating Management Review Meetings (MRMs) and contributing to Dedicated Screening Team (DST) discussions and performance monitoring. Leading or participating in fact-finding and unplanned event investigations using methodologies such as Root Cause Analysis, Apparent Cause Analysis, and TapRooT®. Reviewing unplanned event reports, tracking corrective actions, and promoting timely completion of investigations and commitments. Developing, improving, and promoting Management Observation Programs to strengthen organizational performance and safety culture. Monitoring the quality and effectiveness of apparent cause evaluations and corrective action processes. Analyzing performance trends, event data, and organizational risks to identify improvement opportunities and support informed decision-making.



Maintaining and supporting Contractor Assurance System reporting and coordination with corporate performance assurance programs. Screening and communicating relevant external operating experience and lessons learned to internal stakeholders. Conducting audits and assessments that support regulatory compliance and organizational performance objectives. Delivering training and awareness sessions on Performance Assurance, Human Performance (HU), and continuous improvement principles. Promoting Human Performance initiatives and communicating promptly on performance trends, equipment failures, and safety-related events. Leading initiatives that improve safety culture, human performance behaviors, and organizational effectiveness across the site. Assessing organizational culture, performance indicators, and employee feedback to identify strengths, gaps, and opportunities for improvement. Providing guidance, consultation, and recommendations to leaders and teams to support positive culture change and sustainable performance improvements. Preparing reports, presentations, training materials, communications products, procedures, and other resources that support performance assurance objectives. Evaluating program effectiveness through assessments, validation studies, and performance measurement activities. Collaborating with cross-functional teams to advance safety culture, operational excellence, and continuous improvement initiatives. Other duties as assigned by your manager. What We Are Looking For

Education





Bachelor’s degree plus 4 to 7 years’ experience, or an equivalent combination of education and experience.

Experience

Experience and training in the use of Performance Improvement and Continuous Improvement tools. Demonstrated experience effectively promoting PA programs across an organization. Experience with Corrective Action ImpAct systems. Experience using corrective action processes and causal analysis techniques such as TapRooT, apparent cause, and/or root cause. Experience delivering training in a classroom, one-on-one, and virtual environments. Experience leading small work groups effectively.

Knowledge, Skills & Abilities

Knowledge of operations systems, equipment, and processes, preferably in a nuclear environment. Expert understanding of Performance Assurance and Human Performance concepts. Understanding of scorecards utilizing statistical process control and other statistical methodologies. Understanding of Contractor Assurance System scorecards is an asset. Understanding of Lean techniques is an asset. Understanding of the business of Quality Assurance compliance programs. Excellent interpersonal communication skills and proven ability to interact, collaborate, communicate, and maintain successful working relations at all levels within the organization and with external stakeholders. Very good knowledge of continuous improvement and quality service principles and methodologies. Excellent written and verbal communication skills and presentation skills. Positive project management skills (planning, organizing, leading, and directing). Good computer operating skills, familiarity with databases and MS Office software. Demonstrated leadership skills and abili

📌 Performance Assurance Specialist (Winnipeg)
🏢 Canadian Nuclear Laboratories
📍 Winnipeg