The Housing Coordinator provides the overall administration of the housing components related to the property.
The Housing
Coordinator reports to the Operations Manager and assists with the day-to-day operations of the student residence.
- Essential Functions and Basic Duties
- Demonstrates a high degree of customer service
- Generates and ensures accurate occupancy and application reports for weekly submission
- Maintains historical data of all reports (applications, student occupancy numbers, etc) for accurate projection of student numbers
- Responsible for recent and returning student application processing
- Documents and keeps accurate records of all student files and paperwork (Student Resident Agreement, Special Consideration Forms, roommate requests, etc)
- Facilitate the check in/out of residents and all roommate and room assignments
- Updates and maintains access control database and prints residence access cards
- Works in conjunction with the Residence Life Coordinators to facilitate room changes and roommate conflicts
- Manages room inventory and student room moves for maximum occupancy
- Coordinates vacant room cleaning with Housekeeping Supervisor
- Develops,
facilitates and trains staff on the room inspection process
- Ensures room inspections are completed in a timely manner and all damages/deficiencies are reported and charged to the appropriate accounts
- Assist in maintaining the standards, policies and procedures of the maintenance requests and bed bug procedures
- Works in conjunction with the Administration Manager to provide communication to students regarding financial accounts and collection of residence fee payments and deposits
- Responsible for showcasing the residence building to prospective students, parents and the College community
- Communicates with key College departments (International department, Student Recruitment, etc.) to ensure all housing needs are met
- Any other duties as assigned
- Qualifications
Education: University degree or college diploma preferred
Skills/Abilities
- Must possess superior customer service skills
- Must possess superior verbal and written communication skills
- Must be detailed orientated and possess excellent organizational skills
- Have the ability to work well under pressure
Experience Required: 1-2 years industry experience required