Work

Location:
Toronto, Ontario, Canada Hours: 37.5 Line of Business: Enterprise Enabling Functions Pay Details: $96,900
- $136,800 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Help deliver a better HR experience for every colleague. We’re looking for a Product Owner I to lead the product direction for AskHR, our ServiceNow-based HR help desk application. In this role, you’ll help shape how colleagues access HR support by bringing together business insight, product strategy, and platform capability to deliver meaningful improvements. We’re looking for someone who is collaborative, forward-thinking, and curious about how AI and digital innovation can elevate the colleague experience. You’ll work with business partners and technology teams to build strategic roadmaps, prioritize the right opportunities, and drive enhancements that make HR support simpler, smarter, and more seamless. Responsibilities





Lead product planning and prioritization for AskHR Build strong partnerships with stakeholders to understand needs and shape a transparent product direction Develop and manage a roadmap that improves colleague experience and supports business priorities Bring a continuous improvement mindset to how the platform is used and enhanced Explore innovative capabilities, including AI, to improve service effectiveness and user experience Help ensure the application delivers practical value for colleagues while supporting scalable, sustainable operations Measure impact and evolve the product based on feedback, insights, and changing needs Partner with management to support the delivery of a product vision In alignment with the product vision, create and maintain a product backlog and continuously re-prioritize user stories that will provide the most customer or end user value Continuously align with senior management on the product delivery roadmap, defined Minimum Marketable Features or Minimum Viable Products and release cadence Review performance analytics; recommend and champion strategies to enhance the customer or end user product experience Participate in scrum or Kanban events (e.g. stand-ups, retrospectives), express new ideas for improving product value or delivery efficiency, sharing with leadership as appropriate Proactively engage established business process partners to ensure customers or end users are prepared for application changes and establish Day 2 processes Create a value-focused product backlog and continuously iterate, ensuring there are user stories scoped and prioritized Provide user story design,



development and completion oversight; accepting / rejecting user stories based on the agreed upon Definition of Done and Acceptance Criteria Manage delivery initiatives and oversee development team (pod) backlogs Proactively raise issues that impede the efficient delivery of customer-focused increments Responsible for defect management and prioritization Adhere to enterprise frameworks or methodologies that relate to activities for own business area / journey Ensure on-going strategic alignment with senior management, providing feedback as appropriate Consider development team and stakeholder feedback in backlog management, facilitating conversations with multiple stakeholders representing competing priorities Understand the internal business and technical environment, proactively defining, aligning or integrating with relevant stakeholders, shared services control groups (or platform as appropriate) Lead the submission and discussion on the Quarterly Business Review, with respect to their product Proactively manage business stakeholders to obtain inputs needed for product development in a timely manner Monitor the regulatory environment and partner with the senior management to consider changes to product strategy as needed Actively coordinate and engage in risk, quality and/or business testing management Empowered to make product delivery decisions, escalating to senior management as appropriate Actively communicate to business, technology and senior management regarding product changes and backlog priorities Single point of escalation for development team, providing guidance and decisioning as needed Work cohesively with peers to reinforce Agile processes Compile performance metrics and share with relevant stakeh

📌 Product Owner I (Winnipeg)
🏢 The Toronto-Dominion Bank (Canada)
📍 Winnipeg