We are looking for an Implementation / Configuration Specialist to support increased implementation volume during a busy sales period. This is a highly client-facing and technical role responsible for managing multiple implementations simultaneously, configuring existing solutions, and guiding clients through a structured end-to-end implementation process. The ideal candidate is an exceptional communicator who can independently manage client relationships, stay organized across multiple projects, and confidently work within HCM/payroll systems.
REQUIRED SKILLS AND EXPERIENCE
Must-Haves
- Strong client-facing experience
- Exceptional communication skills are critical
- Experience managing multiple projects or implementations simultaneously
- Previous system configuration or implementation experience
- Robust organizational and project management skills
- Proficiency with Excel and Microsoft Office
- Ability to work within strict processes and implementation guidelines
- Previous HCM system configuration experience
NICE TO HAVE SKILLS AND EXPERIENCE
- Experience with UKG
- Experience with ADP Workforce Now (WFN)
- Understanding of payroll concepts, including biweekly payroll cycles and general payroll processes
$47/hr
We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position
📌 Implementation Specialist (Etobicoke)
🏢 Insight Global
📍 Etobicoke
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