Shape Clio Operate implementations through stakeholder management and continuous improvement. Guide projects helping large law firms streamline work processes and realise business value. As a Senior Project Manager on Clio’s Professional Services team, you will oversee implementation lifecycles for Clio Operate, formerly ShareDo. Your work spans requirements workshops, playbacks, sprints, business change, user acceptance testing, and support hand-offs. You will manage projects ranging from small part-time teams to initiatives involving more than ten people. The approach is adaptable, using different practices rather than one fixed methodology. Client outcomes include easier business change, happier users, and quicker realisation of perks. Key Responsibilities:
Plan projects and manage delivery risks Oversee client stakeholders and ongoing relationships Coordinate resources across multiple projects Translate product features into customer best practices Support Service Delivery customer engagement processes Requirements:
Experienced Project or Programme Manager Strong process management capability Strong change management capability People-first leadership approach Interest in using AI to improve your craft Bring adaptable project delivery, stakeholder leadership, and process improvement skills to Clio Operate’s legal technology implementations.