Technical client support leadership awaits at Scotiabank in Toronto, serving top-tier corporate clients through electronic cash management expertise. As Concierge Support Manager within Global Transaction Banking, you will manage complex client relationships and technology incidents. The position supports electronic cash management services, application migrations, and service delivery. Collaboration spans GTB, IT&S;, MTO, Sales, Product, and external partners. Key Responsibilities:





Serve as primary technical contact for top-tier corporate clients Resolve complex technology incidents through tracking and escalation Maintain operational and customer profile documentation Support service onboarding and application migrations Communicate disruptions and alerts proactively to clients Requirements:

Expert knowledge of electronic cash management and payments Solid technical background through education or work experience Financial services client relationship management experience Complex investigation and problem-solving skills Operational risk, regulatory compliance, and AML/ATF familiarity Support Scotiabank’s corporate clients in Toronto through payments expertise, technical investigations, and dependable service coordination.

📌 Concierge Support Manager Toronto (Winnipeg)
🏢 Scotiabank
📍 Winnipeg