The primary function of Inside Sales is to provide product knowledge on building materials to new and existing customers.
Key Responsibilities:
- Greet and assist customers who enter the facility.
- Manage incoming phone calls, inquiries, and orders.
- Provide project quotes, enter delivery/special orders, and assist in purchasing.
- Meet project timelines to anticipate customer needs.
- Collaborate with Shipping to ensure delivery schedules and instructions are met.
- Work with outside sales staff to stay current with project work and specialty items.
- Learn about recent building and home improvement materials to increase retail sales.
- Ensure the facility is clean and stocked.
- Always be an ambassador of the company with all employees and customers.
- Build strong customer relationships through reliable call backs.
- Other duties as assigned by management.
Minimum Qualifications:
- At least 1 year of Inside Sales experience.
- At least 2 years of administrative experience.
- Customer service experience in fast paced setting required.
- Building material and home improvement product knowledge an asset.
- Effective communication skills, verbal, and written English.
- Excellent computer skills.
- Previous sales experience would be beneficial.
The (range of) compensation for this position is $51,000.00-$60,000.00.