Job Description

Reporting to the Manager Children’s Operations, the Children’s Services Program Supervisor is responsible for the delivery and administration of the Niagara Region’s Licensed Home Child Care Program and Resource Consultant Program. The Children’s Services Program Supervisor provides guidance and expertise to both programs to ensure quality child care services and program compliance with legislation and policies. The Children’s Services Program Supervisor oversees contractual agreements with Home Child Care Providers and child care arrangements including Resource Consultant supports for families enrolled in licensed child care in Niagara.

Location Location: Thorold, ON

Division Children's Services

Job Summary Reporting to the Manager Children’s Operations, the Children’s Services Program Supervisor is responsible for the delivery and administration of the Niagara Region’s Licensed Home Child Care Program and Resource Consultant Program. The Children’s Services Program Supervisor provides guidance and expertise to both programs to ensure quality child care services and program compliance with legislation and policies. The Children’s Services Program Supervisor oversees contractual agreements with Home Child Care Providers and child care arrangements including Resource Consultant supports for families enrolled in licensed child care in Niagara.

Education

Completion of a 2 year community college program with diploma in Early Childhood Education.

Early Childhood Education Resource Teacher Certificate or a program of studies that is approved by the Director of the Ministry of Education is preferred.

Post‑secondary degree in Child Development or equivalent is preferred.

Knowledge





Minimum of 5 years’ experience in an Early Childhood Education position

Experience supervising staff in a unionized environment

Current member in valuable standing with the College of Early Childhood Educators

Current knowledge of the College of Early Childhood Educators Code of Ethics and Standards of Practice and related legislation.

Knowledge of and ability to comply with policies, procedures, and related legislation (i.e. local bylaws, MFIPPA, Child Care and Early Years Act, Child and Family Services, Health and Safety guidelines, Fire Code compliance requirements, and Public Health directives).

Knowledge of current Provincial trends or directives (e.g. How Does Learning Happen? framework, Strengthening Early Years and Child Care In Ontario, 2020 report)

Knowledge of the developmental and educational needs of children; understanding of children with special needs and up to date knowledge of functional screening tools, Quality Child Care Niagara (QCCN), and best practices related to high quality standards for early learning and child care.

Knowledge of computer skills using software such as Microsoft Office, Excel, Power Point, Program Specific databases (i.e. Share Point, OneHSN Child Care Registry, Ontario Child Care Management System, Child Care Licensing System)

Current Standard First Aid and Infant Child CPR-C certification.





Responsibilities Supervises the delivery and administration of the directly operated licensed Home Child Care Program and Resource Consultant Program. Monitoring caseload sizes and workflow, referrals for Home Child Care /Resource Consultant supports and statistical data, ensuring compliance with the Child Care and Early Years Act, legislation and Niagara Region policies and procedures (25% of time).

Ensures appropriate staffing levels for effective case management and achievement of team goals/performance expectations.

Supervises the daily use and maintenance of information in the child care registration system and OneHSN Child Care Registry, specific to the Regional Niagara Licensed Home Child Care Program.

Supervises the intake and processing of new clients and other related administrative tasks.

Responsible to obtain monthly statistical data reporting requirements (i.e. Quality Child Care Niagara: QCCN, Ontario Child Care Management System: OCCMS).

Oversees the tracking of ministry required documentation and expiry dates.

Conducts file audits, ensuring compliance with legislation and policies as well as an appropriate quality of service and documentation.

Ensures ongoing compliance with the QCCN Program tools and processes

Manages employee attendance reporting; responsible for monitoring accurate reporting and approvals on Kronos.

Oversees Short Term Specialized Support Funding invoices.

Supports the implementation of the “How Does Learning Happen?” framework and Program Statement in the Home Child Care program.

Responsible to cover for after hours emergencies, as Home Child Care is a 24/7 program

Ensures effective proce

📌 Children’s Services Program Supervisor (Winnipeg)
🏢 Niagara Region
📍 Winnipeg