Drive digital transformation projects at Agropur using analytics, automation, and artificial intelligence. Partner with teams to improve customer experience and operational efficiency. This Customer Experience Transformation Project Manager leads technology-enabled initiatives across a complex organization. You will develop business cases, oversee implementation, and redesign processes around measurable outcomes. Success depends on connecting business priorities with customer-facing solutions, data, and adoption. Key Responsibilities:
Bring the CX roadmap to life through high-impact initiatives Implement customer-facing technologies, automation,
and artificial intelligence Redesign processes to improve efficiency and customer experience Use data and analytics to guide decisions and investments Track adoption, experience, efficiency, and business indicators Requirements:
Eight to ten years in digital or business transformation Robust large-scale project management experience Knowledge of project governance and portfolio methodologies Excellent analytical, problem-solving, and communication skills Ability to influence stakeholders across organizational levels Apply transformation leadership, technology implementation, and data-driven decision-making to deliver measurable customer experience improvements at Agropur.