Role: Knowledge Base Writer (Remote) Location: Remote (Australia, Canada, UK, Ireland, New Zealand, United States) Engagement Type: Hourly Contract Applicants must currently reside in Australia, Canada, UK, Ireland, New Zealand or the United States.

Overview We are recruiting a Knowledge Base Writer for AI projects. You will write self-service articles that answer common user questions, organize help content for quick discovery, and identify recurring issues that need clearer coverage.

Key Responsibilities - Write self-service articles that answer common user questions.

- Turn support information into explicit problem-and-solution guidance.
- Use titles and headings that help readers locate answers.
- Check instructions against supplied support material.
- Identify repeated questions that need clearer coverage.





Requirements - Professional-level English proficiency, both written and verbal.

- Ability to write self-service answers for common user questions.
- Ability to organize help content so readers can locate solutions quickly.
- Reliable high-speed internet and a suitable home-working setup.
- Previous knowledge base writing, support writing, or documentation experience is preferred.

Equal Opportunity We welcome applications from qualified individuals of all backgrounds. Applicants are considered based on relevant skills, qualifications and project eligibility requirements, without discrimination on grounds protected by applicable law.

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📌 Knowledge Base Writer (Remote) (Canada)
🏢 Hired
📍 Canada