Job Title: Laboratory Manager

Description: The Laboratory Manager is responsible for the overall leadership and performance of the laboratory, including sales, client services, operations, people, quality, safety, and financial results. This role ensures the delivery of high-quality, compliant services while driving efficiency, standardization, and continuous improvement. The Laboratory Manager sets direction, aligns resources, and leads the team to achieve business objectives in a safe and productive environment.

Role Responsibilities

Business Planning & Strategy

· Develop and execute operational plans aligned with company strategy and goals

· Establish and monitor performance targets, KPls, and service metrics

· Evaluate new technologies, methodologies, and service opportunities with a focus on strategic return

· Lead and execute special projects and continuous improvement initiatives

· Contribute to business growth through operational excellence and capability development

Cross-Functional Collaboration & Escalation

· Collaborate with Sales, Client Services, QA, Finance, and HR to align laboratory operations with organizational objectives.

· Support other branches and on-site laboratories as required.

· Participate in regional management meetings and contribute to strategic planning.

· Escalate issues or concerns to Director in a timely manner.

· Act in a safe and professional manner and wear appropriate attire including required PPE.

· Other duties as assigned or required from time to time.

People Leadership

· Lead, coach, and develop a high-performing team, including hiring, performance management, and succession planning

· Set clear expectations, provide regular feedback, and support employee development

· Foster a positive,



accountable, and safety-focused work setting

· Ensure appropriate staffing levels, scheduling, and workload distribution

Quality Management

· Ensure compliance with all quality systems, SOPs, and regulatory requirements, including ISO/IEC 17025

· Maintain the effectiveness and continuous improvement of the Quality Management System

· Promote a strong culture of quality, safety, and regulatory compliance

· Oversee audits, corrective actions, and risk management activities

Operations & Financial Management

· Oversee all laboratory operations including workflow, capacity, and resource planning

· Develop, manage, and monitor budgets; analyze variances and implement corrective actions

· Drive productivity, efficiency, and cost control across the laboratory

· Plan and manage capital expenditures to support current and future service needs

· Ensure facilities, equipment, and systems are maintained to support reliable operations

What Success Looks Like:

· Consistent delivery of high-quality, compliant, and timely laboratory results

· Strong operational performance across productivity, turnaround time, and cost metrics

· Effective financial management with budgets met and resources optimized

· A highly engaged, capable team with clear development and succession pathways

· Continuous improvement initiatives that enhance efficiency, quality, and service capability

Qualifications:

· Degree in Chemistry, Environmental Science, or related scientific field

· 1O+ years of experience in an environmental or analytical laboratory, including leadership experience

Pay: From $81,195.00 per year

Benefits

- Extended health care
- On-site parking
- RRSP match
- Vision care

Work Location: In person

📌 Laboratory Manager (Edmonton)
🏢 CARO Analytical Services
📍 Edmonton