Position: Lead Building Operator Assignment: Full-time, Salaried We also offer 100% employer paid benefits and CAA membership, versatile work environment, and membership to our superb sport, fitness, and recreational facilities. We strive to achieve this by reimagining accessibility, redefining the way Canadians live, work, and play, and by co-designing cutting-edge solutions that address the needs of our community. To be successful, our organization values being person-centred, genuine, flexible, innovative, and collaborative.

As an equal opportunity employer committed to diversity and inclusion, we welcome and encourage applications from all persons, including but not limited to persons with disabilities, racialised and Indigenous persons, persons of any gender identity and sexual orientation, and newcomers. We are committed to the ongoing learning and development of our employees and gladly provide on-the-job training and mentorship. Reporting to the Director, Facilities, the Lead Building Operator will oversee the maintenance and general upkeep of the 125k square foot Abilities Centre facility, including plumbing, electrical distribution, carpentry, HVAC, life safety systems and building automation systems.

This is a hands-on role that requires active participation in the inspection, maintenance, repair, and operation of building systems and equipment.

The Lead Building

Operator will work in an efficient, safe, and accident-free manner while communicating effectively with other members of the Facilities department. The position interacts significantly with other internal functions, members, tenants and vendors, and will assist with the supervision and coordination of building cleaners. You will provide direction and supervision of maintenance staff, building cleaners, interns, and volunteers within the Facilities team.

You will support day of scheduling and assignment adjustments to address department and facility needs. You will document and report staff absences, concerns, and issues observed during your shift to the Director and Human Resources for escalation.

Maintenance

You will perform troubleshooting and repairs required for the maintenance and upkeep of equipment such as VAVs, HVAC, pumps, life safety systems, etc. You will inspect all life safety equipment, including testing fire protection devices and auxiliary/emergency power systems, on a regular basis.



You will complete building rounds on all equipment on a regular basis and report any problems or unusual findings to the Director to minimize damage and cost of repair.

You will conduct preventative and corrective maintenance work on the water system, HVAC, ventilation, plumbing, and heating systems, and will perform the appropriate corrective measures. You will complete any additional maintenance work requests received through the maintenance workorder system, as well as seasonal start-up and shutdown procedures. You will perform general maintenance and repairs, including but not limited to drywall, painting, electrical fixtures, plumbing fixtures, flooring, fitness and cleaning equipment.

You will document all completed, in-progress, and outstanding maintenance work orders in both the Maintenance Logbook and the computerized maintenance management system (CMMS) to ensure accurate record-keeping, effective communication, and seamless coordination of maintenance activities across the team. You will coordinate and perform landscaping and grounds maintenance activities, including lawn care, shrub and tree maintenance, seasonal cleanup, and monitoring of contracted landscaping services to ensure property standards are maintained. You will be a key point of contact for contractors and vendors, coordinating site access, communicating operational requirements, and ensuring contracted work is completed effectively and efficiently.

You will support the Director by documenting inventory usage and reporting when stock requires repurchasing, tracking frequency of repurchases for patterns and cost efficiencies. You will participate in environmental sustainability initiatives. You will serve as a technical subject matter expert on property condition assessments.

You will support the Director in monitoring and following up on maintenance work orders with Facilities staff, ensuring completed, in progress, and outstanding tasks are tracked, prioritized, and addressed in a timely manner.



You will respond to member/guest concerns, solving their problems or making recommendations as required, to cultivate a member-centred environment through exceptional customer service. You will assist with general housekeeping duties and perform any other duties assigned.

You will establish rapport and maintain effective relationships with members, staff, volunteers, tenants, visitors, and community partners. You have post-secondary education in a related field or trade. You have a minimum of 4 years of facility operation and maintenance experience in large class A buildings, with at least 2 years in a lead or supervisory capacity.

You have experience using computerized maintenance management systems (CMMS), such as Maintenance Care, and building automation systems (BAS), such as Johnson Controls. You have knowledge of the Accessibility for Ontarians with Disabilities Act (AODA) and its application in a public facility environment.

Technical Skills

You have proficient computer skills, including Microsoft Office suite of services You can maintain, troubleshoot, and repair various building systems and equipment, and can provide suggestions for the enhancement and upkeep of the building. You work well under pressure and can balance/prioritize multiple projects and deliver in a timely manner in a fast-paced environment. You are flexible, adaptive to change, and able to handle shifting priorities with maturity and foresight to cope with input and changes with short notice at times.

You can learn new applications and techniques quickly and effectively and is dedicated to continuous learning. You can facilitate decision‐making and achieve results through teamwork, adaptability, and creative problem‐solving. You have good conflict resolution skills and are dedicated to customer service that exceeds expectations.

You can perform physical duties inside and outside the building when necessary.

Administrative Requirements: Building Environmental Systems (BES) Certificate Class I and II Working At Heights Training and Mobile Elevated Work Platform certification is considered an asset. You must be flexible regarding assigned work schedule Primary availability must include days, afternoons, and evenings Flexible availability must include willingness to work weekends, holidays, and late/overnight shifts as required

📌 Lead Building Operator (Whitby)
🏢 Abilities Centre
📍 Whitby