Logistics Specialist/coordinator

Our client is seeking a highly organized and resourceful Logistics Specialist to join its team in Eastern Ontario. The company designs, manufactures and distributes specialized products and operates in a dynamic and highly regulated environment.

The Logistics Specialist will be responsible for coordinating and managing domestic, cross-border and international shipments while ensuring compliance with customs, transportation and regulatory requirements.

This role is ideal for a logistics professional who enjoys solving complex problems, managing multiple priorities and working collaboratively with internal teams, customers and external transportation partners. The successful candidate will serve as a key internal resource for shipping and logistics matters, overseeing shipments from planning through final delivery.

Responsibilities

✓ Coordinate domestic, cross-border and international shipments, including complex, time-sensitive and regulated shipments.

✓ Select appropriate transportation methods based on customer requirements, cost, transit times, shipment characteristics and regulatory requirements.

✓ Prepare, review and validate shipping, export and customs documentation, including commercial invoices, packing slips, bills of lading, waybills, certificates and dangerous goods documentation.

✓ Coordinate transportation activities with freight forwarders, customs brokers, couriers and carriers.

✓ Monitor shipments through to final delivery and proactively resolve delays, customs holds, documentation discrepancies and other transportation-related issues.

✓ Provide guidance and support to internal teams regarding international shipping requirements, customs processes, tariff classification, country of origin and applicable trade agreements.

✓ Determine and validate HS/tariff classifications and supporting documentation required under applicable trade agreements, including CUSMA and CETA.

✓ Support compliance with Canadian and international customs, export and transportation regulations, including Transportation of Dangerous Goods (TDG) requirements.





✓ Work directly with customers to obtain shipping instructions and address logistics-related questions or concerns.

✓ Review freight quotations, transportation routes, rates and transit times to recommend efficient and cost-effective shipping solutions.

✓ Verify freight invoices and investigate discrepancies related to transportation charges, duties, brokerage fees and other logistics costs.

✓ Maintain accurate shipping, customs and compliance records in accordance with internal and regulatory requirements.

✓ Collaborate with Supply Chain, Sales, Finance, Production, Quality and Engineering teams to ensure shipping and customer requirements are met.

✓ Assist in evaluating the performance of carriers, couriers, freight forwarders and customs brokers.

✓ Identify opportunities to improve logistics processes, documentation, shipment visibility and overall cost effectiveness.

✓ Develop and maintain logistics procedures, work instructions and related documentation.

✓ Provide technical guidance and support to employees involved in shipping and logistics activities.

✓ Support the training and development of less-experienced logistics personnel.

✓ Participate in logistics audits, compliance reviews and continuous improvement initiatives.

Qualifications

✓Minimum of 3 to 5 years of progressively responsible experience in logistics, transportation, freight forwarding, customs or international shipping.

✓ Experience working in a manufacturing, industrial or regulated environment would be considered an asset.

✓ Strong knowledge of domestic, cross-border and international shipping processes.

✓ Demonstrated experience preparing and reviewing customs and international shipping documentation.

✓ Knowledge of tariff/HS classification,



country-of-origin requirements and international trade agreements.

✓ Knowledge of Transportation of Dangerous Goods (TDG) requirements.

✓ Experience working closely with freight forwarders, customs brokers, couriers and transportation carriers.

✓ Knowledge of controlled goods, export controls or ITAR requirements would be considered a solid asset.

✓ Experience in aerospace, defence, public safety or another highly regulated industry would be an asset.

✓ Strong analytical and problem-solving skills, with the ability to independently resolve complex logistics and shipping issues.

✓ Excellent organizational skills and exceptional attention to detail.

✓ The ability to manage multiple priorities and time-sensitive shipments in a fast-paced environment.

✓ Strong written and verbal communication skills in English.

✓ Excellent interpersonal skills and the ability to build effective working relationships with internal teams, customers and external partners.

✓ Strong computer skills, including Microsoft Office and experience with ERP and/or shipping systems.

✓ Sound judgment and the ability to make informed decisions with a high degree of autonomy.

✓ A customer-focused approach and the ability to respond professionally and efficiently to urgent requirements.

✓ Flexibility, initiative and a willingness to take on new challenges.

✓ Ability to meet applicable security clearance and Controlled Goods Program requirements.

Pay: $55,000.00-$75,000.00 per year

Benefits

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Relocation assistance
- RRSP match

Ability to commute/relocate:
- Hawkesbury, ON: reliably commute or be willing to relocate with an employer-provided relocation package (preferred)

Application question(s):
- Are you a canadian citizen or permanent resident ?
- Do you have cross-border and international shipments experience ?
- Worked in a manufacturing, industrial or regulated environement ?
- Knowledge of tariff/HS classification, country-of-origin requirements and international trade agreements ?

Work Location: In person

📌 Logistics Specialist/coordinator - On-site (Hawkesbury)
🏢 Artemis Solutions
📍 Hawkesbury