Description

JOB SUMMARY:

Reporting to the Senior Manager, Medical Affairs, Coastal Community of Care, the position provides confidential credentialing and privileging support for VCH Medical Affairs. The Coordinator maintains the integrity and confidentiality of all physician demographic and privileging information. The position interfaces with senior management staff and physicians in the course of performing duties including assisting with handling confidential complaints from medical staff members, responding to inquiries from medical staff regarding credentialing and privileging processes and procedures as well as connecting medical staff to the appropriate contacts.

The primary focus is on coordination, monitoring and support of the VCH credentialing and privileging processes. The position is also responsible for maintaining related databases ensuring information is available throughout Vancouver Coastal Health (VCH). Primary working relationships are with VCH Physician Relations, Community of Care (CoC) Medical Affairs offices and senior leadership team members.

QUALIFICATIONS:

Graduation from a recognized administrative assistant/secretarial post-secondary program plus three (3) years’ of senior administrative support experience or an equivalent combination of education, training and experience. Must have advanced word-processing, spreadsheet, database and presentation software skills.

ROLE SPECIFIC EXPERTISE

- A sound knowledge of physician credentialing and privileging processes
- Demonstrated customer-focused approach
- Exercises considerable judgment, tact and discretion and preparing, disclosing and handling information of a confidential and/or sensitive nature.
- Ability to develop effective relationships with VCH staff at all levels as well as with external agencies and physicians.
- Superior computer and technical skills are essential.




- Ability to influence change and handle conflict.
- Works well independently and is self-directed.
- Communicates in a compelling, professional, transparent and understandable manner (both verbally and in writing) in order to represent the team’s interests with various stakeholders at all levels of the organization.
- Applies excellent time management skills to prioritize and complete assignments in a manner that optimizes departmental effectiveness and contributes to organizational success.
- Ability to organize high volume workload and set priorities.
- Independent and effective problem-solving and decision-making capabilities.
- Practices care and thoroughness when maintaining, monitoring, calculating and summarizing data and other information.
- Collaborates with peers to ensure administrative systems and processes are consistently followed and monitored for effectiveness and that gaps are addressed and resolved when identified.
- Employs expertise in the use of current computer applications to create a variety of documents and presentations.
- Physical ability to perform the duties of the position

SHARED VALUES

You care for everyone

- You are compassionate, empathetic, and sensitive to the needs of others.
- You are respectful, treating people as equals, and valuing others’ perspectives and differences.
- You are appreciative of others’ efforts and give them praise when it’s due.

You are always learning

- You are open minded,



always receptive to different perspectives and ways of doing things.
- You are curious and ask questions to find a deeper understanding.
- You share your expertise and mentor others by sharing your knowledge and experience.

You strive for better results:

- You are accountable, and take responsibility for what you say, what you do, and who you engage in achieving better results.
- You are a solution finder, empowered to solve the challenges we face in healthcare.
- You take ownership for growth and development and personal development, always seek feedback and opportunities to improve how we do things.

Details

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.

Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.

Nursing & LPN successful applicants will be notified by email.

We regret that only short listed candidates will be acknowledged.

This is an internal job posting for Vancouver Coastal Health employees only.

📌 Medical Affairs Coordinator (Squamish)
🏢 Vancouver Coastal Health
📍 Squamish