About the role

We are looking for a motivated and compassionate Medical Clinic Team Member to join our clinic in Brampton, Ontario. In this role, you will be at the heart of our practice, delivering outstanding patient care and communication, supporting your colleagues, and ensuring our clinic runs seamlessly every day. If you thrive under pressure, adapt quickly, and are passionate about making a real difference in patients' lives, we'd love to hear from you.

Key responsibilities

- Prioritize patient care and communication at every touchpoint through greeting patients warmly, responding to questions with empathy, and ensuring each individual feels heard, respected, and well-informed throughout their visit
- Navigate and manage the patient health portal, ensuring accurate and up-to-date patient information, communications, and health records
- Schedule and coordinate patient appointments, referrals, and follow-ups while effectively managing multiple competing priorities in a high-volume environment
- Maintain accurate patient records through EMR documentation and charting, applying solid knowledge of medical terminology to communicate precisely across the care team
- Assist with basic clinical tasks including taking patient vitals and measurements (blood pressure, weight, temperature, etc.) and accurately recording results in the patient chart
- Prepare treatment rooms, equipment, and supplies ahead of procedures and patient appointments, ensuring everything is properly set up, stocked, and ready for clinical staff
- Actively support colleagues by sharing workload during busy periods, stepping in where needed, and contributing to a collaborative,



team-first clinic environment
- Remain flexible and adaptable as clinic needs shift throughout the day, staying composed under pressure and pivoting quickly to support wherever the team needs most
- Manage general administrative duties including correspondence, filing, supply tracking, and other clinic operations to support a fast-paced environment

What we're looking for

- Exceptional patient communication and interpersonal skills
- Flexible, adaptable, and calm under pressure
- Detail-oriented with excellent time management skills
- Proactive team player who takes initiative and supports colleagues
- Comfortable managing multiple priorities simultaneously
- Someone with flexible hours, available to work weekends and evenings

Nice to have

- Diploma or prior experience in medical office administration or a related field
- Previous experience in a healthcare or medical setting
- Experience with an EMR, charting, Google Workspace, and patient health portals
- Familiarity with taking and recording patient vitals
- Experience managing social media accounts or creating digital content for a skilled or healthcare setting
- Video filming, editing, or content production skills for patient education or clinic communications
- Experience using AI platforms

How to apply Interested candidates are encouraged to contact us directly with their resume and a brief cover letter outlining their relevant experience. We thank all applicants for their interest; only those selected for an interview will be contacted.

Pay: $24.00-$30.00 per hour

Benefits

- On-site parking

Work Location: In person

📌 Medical Clinic Team Member (Brampton)
🏢 Peak Human
📍 Brampton