Overview The Medical Office Assistant supports daily front-desk and administrative operations, helping patients navigate appointments and office processes. This role combines transparent communication, organized recordkeeping, and confident use of office systems to support a smooth experience for patients and colleagues.

Responsibilities

- Welcome patients, assist with check-in, coordinate appointments, and provide clear information about next steps.
- Manage a multi-line phone system, route inquiries, and communicate messages accurately and professionally.
- Maintain electronic medical records, update patient information, and handle documentation with care.
- Support routine administrative tasks and use relevant office software, including Epic or Dentrix, as applicable.

Qualifications

Required: Practical front-desk, communication,



organization, and computer skills to manage calls, appointments, and accurate electronic medical records; familiarity with medical terminology supports clear, careful administrative work.

Preferred: Medical or dental office experience, including dental receptionist duties, along with broader office or administrative experience and familiarity with Epic, Dentrix, electronic medical records, and multi-line phone systems.

Your impact: Accurate coordination helps patients receive timely guidance and enables colleagues to focus on care.

Pay: $18.00-$25.98 per hour

Work Location: In person

📌 Medical Office Assistant (Edmonton)
🏢 Bonnie Doon Medical Centre
📍 Edmonton