Reporting to the Director, Corporate Strategy and Member Services the Membership Services Coordinator has an important role in assisting CIRO undertaking its regulatory mandate. This dynamic, evolving role is responsible for supporting industry stakeholders, including our members (Investment Dealers, Mutual Fund Dealers and Marketplaces) and advisors, while also supporting delivery on priorities within the Corporate Strategy and Member Services team. Prepares and distributes Member communications and surveys.

Assists in maintaining Member records. Assists in administration of the Mutual Fund Dealer Continuing Members Only system. Supports the planning and coordination of CIRO events. Supports corporate strategy and member services initiatives as required from time to time Prepares the Advisor Update (published biweekly) and collaborates closely with the Corporate Communications and Public Affairs team.

Assists with the preparation of the annual bulletin reporting on exemptions granted by CIRO. Supports scheduling, documentation, and progress tracking on several projects. Bilingual in English and French.

Post-secondary degree.

Solid administrative execution skills: organization, prioritization, attention to detail,



and follow-through Experience with systems and data for tracking / reporting on progress and improving processes. Life at CIRO is purpose and performance - driven. Joining CIRO means becoming part of a dynamic and transparent organization that values accountability and is committed to maintaining the highest standards of regulatory oversight in the financial industry.

Proficiency in English is required due to the frequent interactions with internal and external English-speaking members, clients, registered representatives, firms, Canadian provincial and territorial securities regulators, and employees located outside Quebec. For positions based in Quebec, proficiency in both English and French is required to effectively perform the duties of the role and communicate with stakeholders in both official languages. This posting reflects an active vacancy on our team We use automated (AI) enabled technology to support aspects of candidate sourcing, screening, and communications.

The final compensation offered will be based on the successful candidate's knowledge, skills, education, training, experience, internal equity, and external market considerations.

📌 Member Services Coordinator (12 month contract) (Toronto)
🏢 CIRO / OCRI
📍 Toronto