Apply financial controls, budget leadership, and operational expertise with the City of Toronto’s Customer Experience Division at Metro Hall. As Manager, Finance & Business Services, you will lead divisional finance and administration in a high-profile customer service setting.

Responsibilities include operating and capital budget analysis, variance reporting, procurement, contracts, service level agreements, and risk management. You will advise senior leadership while supporting organizational change and continuous improvement.

Key Responsibilities

- Prepare and administer operating and capital budgets
- Identify variances and recommend corrective strategies
- Measure financial targets and service performance indicators
- Manage vendor negotiations, contracts, and service level agreements




- Provide recommendations on purchasing and business support matters Requirements:
- Finance, accounting, business administration education or equivalent experience
- Extensive budget development, forecasting, reporting, and financial controls experience
- Experience managing contracts, procurement, reporting, and risk
- Ability to use SAP or similar enterprise financial systems
- Ability to present recommendations to executives, committees, or governing bodies Use municipal finance, performance reporting, and contract administration expertise to strengthen City of Toronto divisional operations.

📌 Municipal Finance Operations Manager (Toronto)
🏢 City of Toronto
📍 Toronto