Overview The Night Auditor/Front Desk Agent supports overnight hotel operations while welcoming guests and keeping front desk activity organized. This role combines attentive guest services with accurate overnight records and clear communication, helping guests feel supported and colleagues start their shifts with reliable updates.

Responsibilities

- Welcome guests, assist with check-in and check-out, and respond to requests with skilled customer service and hospitality.
- Answer and route calls using multi-line phone systems, applying courteous phone etiquette and sharing information clearly.
- Review and record overnight transactions, maintain accurate front desk documentation, and flag discrepancies for follow-up.




- Communicate relevant guest needs and shift updates to colleagues to support smooth service.
- Your impact: Accurate records and thoughtful guest support help the next shift serve guests consistently.

Experience Required: Clear communication, attention to detail, basic computer skills, and a courteous approach are essential for handling guest requests, calls, and overnight records. Preferred: Hotel experience, front desk or guest services experience, and customer service strengths are valuable; bilingual or multilingual communication can help welcome a wider range of guests.

Pay: $16.00-$16.50 per hour

Work Location: In person

📌 Night Auditor/Front Desk Agent (Campbellton)
🏢 Super 8 Campbellton
📍 Campbellton