eMonster Solutions Ltd. — Richmond, BC

Salary: CA$45,000–55,000 per year

Job type: Full-time | Work location: In person

About eMonster eMonster Solutions is a Canadian technology and digital marketing company based in Richmond, BC. We work with businesses on websites, e-commerce, digital marketing, and custom software.

We are a collaborative team that values clear communication, thoughtful work, and dependable follow-through.

About the Role

We are looking for an organized, attentive, and reliable Office & Operations Coordinator to support our daily operations and help keep work moving.

You will work closely with management and team members to coordinate schedules, prepare documents, maintain records, and follow up on outstanding tasks. We are looking for someone who notices missing details, asks useful questions, and follows an assignment through to completion.

Priorities may change as company needs evolve. You should be comfortable clarifying requirements, organizing competing tasks, and keeping others informed.

This position focuses on administrative and operational support. Bookkeeping, invoicing, collections, payroll, payment processing, and banking are outside its current scope.

What You Will Do

- Turn assigned requests into clear task lists, with priorities, deadlines, and next steps.
- Follow up with colleagues, clients, and vendors to obtain information, confirm progress, and resolve outstanding items.
- Coordinate meetings, appointments, interviews, and internal schedules.
- Prepare meeting notes, record decisions and action items, and follow up on agreed next steps.
- Prepare, format, proofread, and organize business documents using approved templates and instructions.
- Check names, dates, attachments, document versions,



and other important details before materials are shared.
- Maintain accurate client, project, and administrative records, along with organized shared files and folders.
- Support recruitment scheduling, new employee onboarding arrangements, and routine team administration.
- Coordinate office supplies, service requests, and company activities within approved guidelines.
- Provide concise updates on completed work, outstanding tasks, approaching deadlines, and issues requiring management input.
- Help document recurring processes and maintain checklists that make work more consistent and efficient.

What You Bring

- Relevant experience in office administration, administrative support, operations coordination, or a similar role.
- Strong attention to detail and a habit of reviewing your work before submitting it.
- Reliable follow-through: you track commitments, provide updates, and follow up without repeated reminders.
- Good judgment about priorities, missing information, and when to ask for clarification.
- Clear written and spoken English for emails, documents, and day-to-day coordination.
- Confidence using documents, spreadsheets, calendars, email, and shared file systems.
- The ability to manage several tasks while maintaining accuracy and meeting deadlines.
- Professionalism, discretion,



and care when handling internal or client information.
- Willingness to learn new tools and improve how routine work is completed.

Experience with Google Workspace, Microsoft Office, Jira, Confluence, or similar tools is an asset. Mandarin is an asset.

What Success Looks Like

- Documents and records are accurate and easy to find.
- Tasks are followed through to a clear outcome.
- Missing information and potential delays are raised early.
- Management receives helpful updates without needing to repeatedly ask.
- Recurring work becomes more organized and consistent over time.

Why Join eMonster You will be part of a supportive team where your work has a direct impact on how smoothly the company operates. We value people who care about the details, communicate openly, and take responsibility for their work.

Our benefits include

- Extended health care
- Dental care
- Vision care
- Life insurance
- Paid time off
- On-site parking
- Company-organized team activities and travel opportunities

We also make time to connect beyond day-to-day work. Past team activities include a trip to Cancun in 2025.

How to Apply

Apply through Indeed with your resume and a short note describing an example of how you organized multiple tasks, caught an important error, or followed up to bring an outstanding matter to completion.

Shortlisted candidates may be invited to complete a brief practical exercise using sample documents and workplace scenarios.

This is a full-time, in-person position at our Richmond office.

Pay: $45,000.00-$55,000.00 per year

Benefits

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Office & Operations Coordinator (Richmond)
🏢 eMonster Solutions
📍 Richmond