Position Summary The Operations Manager is responsible for the day-to-day management of packaging and processing operations within a regulated cannabis facility.

This is a hands-on leadership position focused on ensuring production schedules are achieved safely, efficiently, and in compliance with company procedures and Health Canada requirements. The role is accountable for labour planning, packaging productivity, workflow coordination, inventory accuracy, documentation, equipment utilization, and the performance of the packaging team.

The successful candidate will be comfortable working directly on the production floor, managing people and priorities in real time, and using operational data to continuously improve throughput, labour efficiency, quality, and cost.

Key Responsibilities

Packaging & Production Operations

- Manage daily packaging, processing, and production activities.
- Translate weekly production requirements into daily work plans and staffing requirements.
- Ensure production orders are completed according to schedule and customer requirements.
- Coordinate product movement between processing, packaging, QA, warehousing, and shipping.
- Monitor production progress throughout each shift and adjust labour or priorities as required.
- Ensure packaging materials, cannabis inventory, excise stamps, labels, and all components are available before production begins.
- Minimize downtime caused by material shortages, changeovers, equipment issues, or poor scheduling.
- Coordinate product and equipment changeovers efficiently.

People Leadership

- Provide direct supervision and leadership to packaging and production employees.
- Assign daily responsibilities and communicate clear production expectations.
- Establish measurable productivity expectations for production activities.
- Monitor individual and team output against established targets.
- Coach employees on productivity, quality, safety, attendance, and adherence to procedures.
- Assist with onboarding and training of new employees.
- Identify training gaps and work with management and QA to develop appropriate training.




- Build a culture of accountability, teamwork, continuous improvement, and attention to detail.

Productivity & Cost Management

- Track production output by line, shift, product, and activity.
- Monitor key metrics such as:
- Units produced per labour hour
- Units per minute
- Labour hours per production order
- Packaging cost per unit/gram
- Downtime
- Changeover time
- Rework and rejects
- Schedule attainment
- Identify production bottlenecks and implement practical improvements.
- Recommend staffing, workflow, equipment, or automation changes that improve productivity.
- Support implementation and optimization of packaging automation and new production equipment.

Quality & Regulatory Compliance

- Ensure employees follow approved SOPs, sanitation requirements, production instructions, and applicable cannabis regulatory requirements.
- Ensure production and packaging documentation is completed accurately and contemporaneously.
- Maintain strong coordination with the Quality Assurance department.
- Escalate deviations, documentation errors, product discrepancies, or quality concerns immediately.
- Support investigations, corrective actions, audit preparation, and continuous improvement initiatives.
- Assist in maintaining the facility's readiness for higher quality standards, including GMP-related operational requirements where applicable.

Inventory & Materials

- Maintain accountability for cannabis and packaging materials issued to production.
- Ensure appropriate reconciliation of cannabis, packaging components, finished goods, and production waste.
- Investigate inventory discrepancies promptly.
- Coordinate material requirements with purchasing, inventory, and warehouse personnel.




- Ensure appropriate control and accountability for excise stamps and other controlled production materials.

Equipment & Facility

- Ensure packaging and processing equipment is operated according to established procedures.
- Coordinate routine cleaning, preventive maintenance, and equipment changeovers.
- Identify equipment problems and escalate maintenance requirements.
- Participate in equipment commissioning, process improvements, and automation projects.

Health & Safety

- Maintain a safe working environment and reinforce established health and safety procedures.
- Ensure employees use required PPE and follow safe operating practices.
- Report and investigate incidents, hazards, and near misses in accordance with company procedures.

Qualifications

- 1+ years of supervisory or operations experience in manufacturing, food, beverage, pharmaceutical, cannabis, CPG, or another regulated production environment.
- Demonstrated experience managing hourly production employees.
- Strong understanding of production scheduling, labour planning, workflow management, and productivity measurement.
- Experience working with production KPIs and continuous improvement initiatives.
- Strong organizational and problem-solving skills.
- Comfortable working in a fast-paced production environment with changing priorities.
- Strong written and verbal communication skills.
- Proficient with Microsoft Excel and standard business software.

Ideal Candidate The ideal candidate is not purely an administrative manager. They are visible on the production floor, understand what is happening operationally, hold people accountable to clear expectations, and take ownership when production is falling behind. Pay: $54,000.00-$66,000.00 per year

Benefits

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- In office parking
- Paid time off
- Vision care

Experience:
- Supervising: 1 year (required)
- manufacturing operations: 1 year (preferred)

Location:
- Truro, NS B2N 6V8 (required)

Work Location: In person

📌 Operations Manager (Truro)
🏢 Truro Cannabis
📍 Truro