At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As an Operations Specialist Sr within PNC's Treasury Management Lockbox organization, you will be based in Mississauga, Ontario, Canada.

The work schedule for this role will be Monday - Friday, 8:00 AM - 4:30 PM EST PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. Executes complex transactions/processes of moderate to high risk and financial value utilizing standard policies and procedures. Serves as a point of escalation for complex transactions.

Interacts with external customers to complete transactions. Ensures the appropriate materials and documentation are available to complete transactions. Provides consultation and advice to internal and external customers.

Reviews existing processes, recommends improvements and drives implementation. Serves as a subject matter resource for process improvement projects. Reviews transactions and related documents to verify completeness, accuracy, conformance to established service levels and compliance with applicable policies and procedures.

Participates in risk mitigation activities. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

Managing





Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP) Accuracy and Attention to Detail, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Solving, Process Management, Products and Services, Standard Operating Procedures Work Experience Bachelors Language Assessments No Required or Preferred Language Assessments PNC offers a comprehensive range of perks to help meet your needs now and in the future.

Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match,



pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; between 15 to 25 vacation days each year, depending on career level; To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.Disability Accommodations Statement Applicants may also call (phone hidden) and say "Workday" for accommodation assistance. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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📌 Operations Specialist Sr (Toronto)
🏢 PNC
📍 Toronto