Job Overview The Order Desk Clerk supports accurate, timely order processing through organized clerical and data-entry work. This role maintains order information, updates records, and helps colleagues access dependable information for day-to-day coordination.

Key Responsibilities

- Receive, process, and enter customer orders accurately into the system.

- Assist walk-in customers from the public with product inquiries, pricing, and order placement.

- Handle in-person sales and orders while providing friendly, qualified customer service.

- Respond to customer inquiries by phone and email.

- Provide order updates, pricing, product information, and availability.

- Coordinate with sales, warehouse, purchasing, and shipping departments.

- Track orders and follow up on delays or discrepancies.

- Prepare quotes, invoices, and other order-related documentation as required.

- Maintain accurate customer records and order information.

- Resolve order discrepancies and customer concerns professionally.

- Provide general administrative support to the sales and operations team.

Pay: Up to $52,000.00 per year

Benefits

- Casual dress

- On-site parking

Work Location: In person

📌 Order Desk Clerk (Edmonton)
🏢 Walectric Industries
📍 Edmonton