Job Summary: Provides housing support, assistance with form completion, advocacy, information, referrals, and safety planning to residents and women in the community under the harm reduction model through an intersectional feminist approach

Schedule: Monday to Friday 9 am to 4:30 pm

Key Duties and Responsibilities:

· Supports and assists women who are navigating the child protection system while they are facing and/or fleeing domestic violence.

· Assists women to secure and/or maintain housing.

· Assists women to assess and plan for their safety needs.

· Provides support, guidance and problem-solving to clients to address issues related to family functioning in an individual or group setting using techniques such as active listening, conflict resolution, basic group counselling techniques and psycho educational group methods.

· Provides information on, and referral to, other Ishtar Women’s Resource Society programs, external resources, and other service providers.

· Provides emotional and practical assistance (such as legal, medical, housing, and income security) using peer support techniques and psychoeducational support groups. Provides opportunities for women that offer education, social interaction, and recreation.

· Shares new and changing information about relevant resources with women and staff.

· Participates in relevant meetings and trainings.

· Maintains timely and accurate documentation, reports, and statistics. Ensures that women’s information is kept confidential and secure.

· Promotes Ishtar Women’s Resource Society’s Vision, Mission, and Values and integrates the organization’s Belief Statements into their work. Adheres to all policies, procedures, standards, and systems.

· Performs other related duties as required.

Education and Knowledge:

· BSW or relevant field area and two years of recent, related experience, or an equivalent combination of education, training, and experience.





· Intersectional Feminist perspective, compassion, and demonstrative understanding of anti-oppressive analysis of violence against women

· Non-Violent Crisis Intervention Certificate

· Naloxone Training an asset

Training and Experience:

· Two years recent related experience

· or an equivalent combination of education, training and experience.

Skills and Abilities:

· Strong communications and interpersonal skills

· Ability to engage to critical thinking and practice sound judgment

· Ability to work independently while guided by organizational policies

· Competent in using Microsoft office suites such as outlook, word, excel, and cloud-based services

· Ability to meet the physical demand of the job

Required:

· Standard First Aid Certificate CPR Level C with AED, WorkSafe BC Approved / OFA Level

· Class 5 driver License and own vehicle required

· Vulnerable sector criminal records check required

About Us

Celebrating over 50 years of service, Ishtar is one of the oldest operators of Transition Houses in Canada. We advocate for, support, and empower women and their children affected by abuse, offering safe housing, counseling, and education. With a range of programs including Transition Houses, Outreach, Community-Based Victim Services, Domestic Violence Liaison, PEACE Child and Youth Counselling, and Stopping the Violence Counseling, Ishtar staff work to break the cycle of violence and build healthier communities.

To learn more about our organization and our approach visit IshtarSociety.org

Please submit your cover letter and resume.

Pay: $29.17-$33.49 per hour

Expected hours: 35.0 per week

Perks

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking

Education:
- Bachelor's Degree (required)

Experience:
- Outreach Worker or related: 2 years (required)

Licence/Certification:
- Standard First Aid Certificate CPR Level C with AED (required)
- Class 5 driver's License (required)

Work Location: In person

📌 Outreach Worker Full-time Monday to Friday (Langley)
🏢 Ishtar Women's Resource Society
📍 Langley