Pharmacy Assistant — AR Pharmacy

Location: 12 Castleridge Dr. NE, Calgary, Alberta

Compensation: Starting at $16 per hour; negotiable based on relevant experience and demonstrated skills

Working hours: Monday–Friday, 9:00 a.m.–5:00 p.m.; Saturday, 9:00 a.m.–2:00 p.m.

About the position

AR Pharmacy is seeking an experienced, dependable, and detail-oriented Pharmacy Assistant to support our busy community pharmacy located inside Castleridge Health Centre.

Our pharmacy processes more than 100 prescriptions daily. The successful candidate must be comfortable maintaining accuracy, organization, and professional customer service while managing competing priorities in a fast-paced environment.

You will support the pharmacist with prescription preparation, administrative tasks, inventory management, and daily pharmacy operations. All assigned activities must be completed within the pharmacy assistant’s role, with appropriate supervision and the checks required by Alberta College of Pharmacy standards.

Key responsibilities

- Accept prescription drop-offs and refill requests, collect relevant administrative information, and direct concerns to the pharmacist.
- Accurately enter prescription and patient information into the pharmacy software for review by an authorized pharmacy professional.
- Assist with selecting stock, counting medications, preparing labels, and packaging prescriptions.
- Assist with blister packs and other compliance packaging, where trained and assigned.
- Organize prescription queues, outstanding items, and refill requests to support timely service.
- Ensure required checks are completed by the supervising pharmacist or pharmacy technician before proceeding through designated stages of preparation.

Patient service and administration

- Welcome patients and provide courteous, efficient service in person and by telephone.
- Process prescription payments and assist with pickup procedures.
- Submit third-party insurance claims and help resolve administrative billing issues.




- Maintain organized prescription records, filing, and documentation.
- Refer medication questions, clinical concerns, and requests for counselling to the pharmacist.
- Communicate professionally with patients, clinic staff, insurers, and other members of the pharmacy team.

Inventory and daily operations

- Assist with ordering, receiving, shelving, and replenishing medications and supplies.
- Monitor stock levels, expiry dates, and outstanding orders; report shortages or discrepancies promptly.
- Follow established procedures for medication storage, security, returns, and disposal.
- Keep dispensing counters, equipment, shelves, and work areas clean and organized.
- Protect patient confidentiality and follow pharmacy privacy policies.
- Promptly report errors, near misses, and safety concerns.
- Complete other pharmacy assistant duties appropriate to your training and assigned responsibilities.

Qualifications and requirements

- Previous experience working as a pharmacy assistant is required.
- Experience in a busy community pharmacy is strongly preferred.
- Familiarity with pharmacy dispensing software, especially Kroll, prescription processing, and third-party insurance billing an asset.
- Strong attention to detail, accurate data entry, and basic mathematical skills.
- Ability to prioritize tasks and maintain accuracy during busy periods.
- Clear communication skills and a respectful, patient-focused approach.
- Reliability, punctuality, teamwork, and willingness to follow established procedures.
- Ability to perform duties involving prolonged standing, regular movement, and handling pharmacy stock, with reasonable accommodation where required.
- A pharmacy assistant certificate or diploma is an asset.

How to apply Please submit your résumé and availability, including your availability for Saturday shifts. Highlight your pharmacy assistant experience, dispensing software knowledge, and experience working in a high-volume pharmacy.

Pay: $15.00-$16.50 per hour

Expected hours: 36.0 – 45.0 per week

Benefits

- Company events
- In office parking

Work Location: In person

📌 Pharmacy Assistant (Calgary)
🏢 Castleridge Health Centre
📍 Calgary