Receptionist / Front Counter Attendant - Caribbean Food Factory – Montréal, QC

Job Type: Full-Time

Hours: 35 hours per week

Salary: $17.00 per hour

Work Location: In person

Job Overview

Caribbean Food Factory is looking for a friendly, reliable, and organized Receptionist / Front Counter Attendant to join our team!

The ideal candidate is someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in providing excellent customer service.

In this role, you will be responsible for welcoming customers, processing orders, handling front-counter transactions, and supporting daily restaurant operations. You will play an important role in ensuring customers receive accurate orders and enjoy a positive experience.

Key Responsibilities

- Greet customers in a friendly, welcoming, and professional manner.
- Answer incoming phone calls and respond to customer inquiries.
- Take customer orders accurately, both over the phone and in person.
- Process payments and handle cash, debit, and credit transactions.
- Assist customers with takeout orders, pickups, and purchases.
- Prepare, package, and hand over customer orders efficiently.
- Ensure orders are accurate and properly packaged before pickup.
- Monitor and replenish packaging materials, utensils, and other supplies.
- Maintain a clean, organized, and sanitary front counter and customer service area.
- Follow food safety, hygiene, and sanitation procedures.
- Work collaboratively with kitchen staff to ensure smooth and timely service.
- Assist with opening, closing, and general daily restaurant operations as required.
- Provide excellent customer service and address customer concerns professionally.

Qualifications

Required:

- Strong communication and interpersonal skills.
- Friendly, professional,



and customer-focused attitude.
- Excellent organizational and time-management skills.
- Ability to multitask and work efficiently in a fast-paced workplace.
- Reliability, punctuality, and a strong work ethic.
- Ability to work independently and as part of a team.
- Attention to detail when taking orders and processing payments.
- Willingness to learn and assist with various daily tasks.

Preferred:

- Previous experience in customer service, reception, cashiering, or food service.
- Experience working in a restaurant, takeout establishment, or similar environment.
- Familiarity with point-of-sale (POS) systems and cash handling.
- Knowledge of food preparation, food handling, and sanitation practices.
- Ability to communicate in both English and French is an asset.

Schedule & Compensation

- Position: Full-Time
- Hours: 35 hours per week
- Pay: $17.00 per hour
- Work Environment: On-site at Caribbean Food Factory
- Schedule: To be determined based on restaurant operating hours and staffing needs.

What We're Looking For We're looking for someone who is dependable, approachable, and enthusiastic about providing great customer service. The successful candidate will be comfortable interacting with customers, managing multiple responsibilities, and contributing to a positive team environment.

Why Join Caribbean Food Factory?

Join a welcoming, team-oriented workplace where you can develop your customer service skills, gain valuable restaurant experience, and contribute to a business that takes pride in serving its community.

How to Apply

Interested candidates are encouraged to submit their résumé for consideration.

Pay: Up to $17.00 per hour

Expected hours: 35.0 per week

Benefits

- Casual dress
- Discounted or free food
- On-site parking

Work Location: In person

📌 Receptionist / Front Counter Attendant (Montreal)
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